SaaS Consultant - Houston, United States - Management Controls

Management Controls Houston, United States

2 days ago

Description

Management Controls is an exciting and rapidly growing organization dedicated to staffing its Consulting Services Team with seasoned, motivated, and effective Track-as-a-Service (TaaS) Consultants. The TaaS Consultant is central to ensuring that both new and existing clients achieve optimum use of the Track platform and adopt effective daily business processes. The TaaS Consultant is often based on-site with clients for extended periods and is responsible for performing the day-to-day tasks associated with Track.

The business is privately held, has been around for 30 years, services most of the Fortune 100, and is experiencing exponential growth, which will last into the next decade. In addition to the normal tech company benefits like stocked kitchens, an in-house gym, bonuses, and flexible PTO. The company also offers 100% paid healthcare. So, if you want to work in place that takes care of you and those you love, values creativity, learning, and individual contribution think about joining the team.

This position is open to candidates located outside of the Houston, Texas area that reside within the continental US.

Duties and responsibilities

Manages the daily business process within Track to confirm settlement of charges in client's ERP
Monitors labor, equipment and material rates to ensure up-to-date contractual compliance
Facilitates and ensures compliance to the Track daily settlement process
Utilizes Track reporting and data insights to audit user role compliance for process timeliness, due date compliance, and error corrections
Assigns schedules and pay formulas within Track for proper calculations of net billable hours
Provides training to supervisors and vendors during onboarding, general maintenance, and releases
Manages user accounts and profiles, as well as report filters, within Track
Provides support for all Track Platform issues that hinder operation of the daily settlement process
Maintains follow-up communications with MCi headquarters, as needed

Requirements

Qualifications and competencies:

Initiative: Works without direct supervision; searches for ways to contribute; proactively assists other team members; asks for help when needed; volunteers for ad-hoc assignments
Problem Solving: Anticipates obstacles and proposes constructive solutions; troubleshoots client-specific issues with Track functionality; utilizes MCi resources to resolve problems and challenges
Motivation: Desires to go "above and beyond" for MCi clients; able to motivate cross-functional teams and client stakeholders to achieve a shared goal; exhibits a positive, can-do attitude
Adherence to Standards and Directives: Follows MCi's implementation methodology; utilizes documented standards and utilizes defined processes; follows supervisor instructions
Communication Skills: Communicates effectively in writing, in person, and by phone or web meeting; exhibits professionalism in client interactions; represents MCi effectively
3 or more years of experience in payroll, timekeeping, procurement, or contractor management
High school diploma or equivalent
Proficiency in the Microsoft Office suite
Able to travel and work on client sites for extended periods of time
Track Software experience is required

California applicants: please see our privacy notice here.

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