Mailing and Print Support Specialist - St Louis - SumnerOne

    SumnerOne
    SumnerOne St Louis

    1 week ago

    Description
    Location: Purchase, NY
    Job Description:
    SumnerOne is seeking an Onsite Mail Services and Customer Support Specialist to join our team at SumnerOne's Purchase, NY onsite operations. In this role, you will support day-to-day mail operations, including, receiving, sorting, and delivering mail, high volume printing and courier packages. You will also handle international shipping regulations and ensure seamless service for our customers.
    Responsibilities:
    Mail and Courier Management:
    • Receive, process, and coordinate incoming and outgoing courier packages for pickup and delivery
    • Sort and distribute incoming mail to employees and departments
    • Post outgoing USPS and international mail, ensuring compliance with shipping regulations
    Documentation and Reporting:
    • Maintain daily meter and service logs to ensure accurate tracking and reporting of mail activities
    Customer Interaction:
    • Communicate daily with customers, providing guidance on international shipping regulations and addressing inquiries
    Physical Activity:
    • Perform tasks involving standing, walking, bending, reaching, stretching, and climbing
    • Lift or move items weighing up to 50 lbs. as part of daily operations
    Qualifications:
    • Proficiency in standard business software applications, including Microsoft Office Suite
    • Mail Room knowledge with FedEx, UPS, and USPS platform experience is preferred
    • Strong attention to detail and ability to manage multiple tasks efficiently
    • Effective communication and customer service skills, especially regarding shipping regulations
    • High volume production printing experience
    • Physical ability to perform tasks requiring extended periods of movement and lifting
    Why SumnerOne?
    • Work-Life Balance: As a family-owned company, SumnerOne promotes a family first working environment
    • Work Hard, Play Hard: Benefits start day one. Paid Vacation, Paid Holidays, Paid Sick Time
    • Secure Your Financial Future: 401K Plan and Profit-Sharing Opportunities
    SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois with support in the New York area. We're a family of respected companies united by ONE goal: to exceed our customers' expectations by helping them get the most from their investments in print, IT, and document technology. Headquartered in St. Louis, Missouri, we are proud to say we've grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.

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