- Community-Centric: Your role at Pathfinder Bank goes beyond being a trusted financial advisor; it's about actively contributing to the growth and prosperity of the local community we serve.
- Collaborative Environment: Thrive in a fast-paced, collaborative, and engaging work environment where your ideas are valued, and teamwork is celebrated. We believe that together, we can achieve more.
- Employee Support: We understand the dedication and hard work our employees put in, and we are committed to ensuring you feel supported, appreciated, and rewarded for your contributions.
- Flexibility: Enjoy the flexibility of a family-friendly work environment that understands the importance of work-life balance.
- Relationship Building: Cultivate and strengthen personal and business relationships within the local community. As a Customer Service Representative you will be "face of Pathfinder Bank".
- Customer Service: Lead by example and inspire those around you to deliver exceptional service. Your interactions with internal and external customers will be instrumental in creating a positive and inclusive environment.
- Local Touch: Embrace the opportunity to immerse yourself in the unique needs and aspirations of our local community. Your insights will guide our efforts to provide tailored financial solutions.
- Identify Needs: Interacting with customers and creating relationships is how everyone here at Pathfinder Bank can help turn dreams into reality.
- A fulfilling and rewarding career with opportunities for growth and development.
- Competitive compensation and benefits package including paid holidays, paid time off, medical (including virtual care and work-life balance services), vision, and dental insurance, a 401K with a generous match, tuition reimbursement, banking discounts, and more
- The chance to be part of a bank that believes in bringing out the best in its talent.
- Review daily/monthly reports and supporting documentation to ensure account setups and changes are completed and entered into the system in accordance with regulation and bank policy. This includes review of all new CIP or deposit account information in the Core System as well as documentation required for new customer or new deposit account setup.
- Respond to phone calls, emails, and letters from branches, departments, and customers to assist in Deposit Operations related issues and inquiries.
- Perform detailed research on customer accounts as requests are received from internal or external sources, including asset verification requests and subpoenas.
- Monitoring Qualifile reports and processing accordingly to protect the Bank against fraudulent or negative activity.
- Work closely with other Deposit Operations Associates, including the Senior Operations Analyst, in completing cross training of department members and applicable Branch staff regarding Deposit Operations responsibilities.
- Maintain and manage the Bank's IRA/HSA customer base, including review of documentation, daily and monthly reports and account setups, as well as providing support for bank employees and customers, for servicing all Regulated Plans.
- Maintain control and tracking systems for returned mail processing.
- Review and process monthly deposit reports including, but not limited to Court and Trust, IOLA reports.
- Review Safe Deposit Box reports; perform the steps outlined in the Safe Deposit Box Guidelines for Deposit Operations.
- Customer Service Expertise
- Intermediate Computer Skills
- Scheduling and Coordinating
- Working with tools and technology
- Teamwork
- Communication
- General Knowledge of Deposit Operations Processes
- Intermediate Computer Skills
- Strong Communication Skills
- Ability to Multi-Task and Prioritize
- Demonstrate Willingness To Be A Team Player
- Demonstrate Analytical and Critical Thinking Abilities
- Excellent Customer Service Skills
- High School Graduate or Equivalent
-
Associate Operations Leader
2 weeks ago
Novelis, Inc. Oswego, United StatesSuperior customer service skills. Excellent communication (oral and written) skills; ability to connect with all levels in the organization. Personal traits should include the ability to apply human relation skills to motivate, train, understand, and Operations, Leader, Associate ...
-
Associate Operations Leader
1 week ago
Novelis Oswego, United StatesPosition Overview · Novelis is one of the world leaders in aluminum recycling and rolling and a leading sustainable aluminum solutions provider. Driven by our purpose of "shaping a sustainable world together," we work alongside our customers to provide innovative solutions to the ...
-
Travel Nurse RN
1 week ago
Quik Travel Staffing Oswego, United StatesJob Description · Quik Travel Staffing is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Oswego, New York. · Job Description & RequirementsSpecialty: OR - Operating Room · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · 40 hours per week · Shif ...
-
CT Technologist-Per Diem
5 days ago
Oswego Health Oswego, United StatesJob Summary: · The CT Technologist is responsible for scanning patients, assisting other departments throughout the organization learning about CT, cross training staff members from within Medical Imaging, and to promote CT services of Oswego Health. · Duties/Responsibilities: · ...
-
CT Technologist-Full Time, Evenings
5 days ago
Oswego Health Oswego, United States Full time$20,000 Sign on Bonus · Job Summary: · Shift Varies · The CT Technologist is responsible for scanning patients, assisting other departments throughout the organization learning about CT, cross-training staff members from within Medical Imaging, and to promote CT services of Osweg ...
-
Oswego Health Oswego, United States Part timeFulton Medical Center - Weekend Shift; 9am - 7pm · Job Summary: · The CT Technologist is responsible for scanning patients, assisting other departments throughout the organization learning about CT, cross-training staff members from within Medical Imaging, and promoting CT servi ...
-
Entry Level HelpDesk
2 weeks ago
SMV Recruiting, LLC Oswego, United StatesSMV Recruiting is currently looking for a local Entry Level Helpdesk to work onsite for our client in Oswego, NY. Our client is a family-oriented organization within the banking industry, experiencing rapid growth, and strongly committed to promoting their employees from within. ...
-
SUNY Oswego Oswego, United StatesJob Description: · Description of Department: Residence Life and Housing (RLH) leads the development of the strong residential character of the SUNY Oswego campus and provides a common experience for most of the undergraduate community. Situated within the Division of Student Aff ...
-
Food Service Assistant-Springside, Per Diem
5 days ago
Oswego Health Oswego, United StatesUnder 18 with working papers welcome to apply · Job Title: Food Service/Kitchen Assistant/Server Department: Springside at Seneca Hill · Reports to: Chef, On-Duty Cook and Revision Date: 6/4/2020 · Director of Operations · Grade Level: 11 Status: Non-Exempt · Job Summary: · The F ...
-
ICU Technician Per Diem
5 days ago
Oswego Health Oswego, United StatesTechnician- Intensive Care Unit, Oswego Hospital · Per Diem · Main function is patient care (AM/PM care, assisting with turning and repositioning, obtaining blood glucoses), assisting with transports, restocking, answering phones, maintaining supplies, supporting nursing, effecti ...
-
Instructor - Operations Training Nuclear
1 day ago
Constellation Energy Oswego, United States PermanentCOMPANY OVERVIEW · As the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade and we are growing our co ...
-
Specialist, Alara Radiation Protection
1 week ago
Constellation Oswego, United States**COMPANY OVERVIEW** · As the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade and we are growing o ...
-
pharmacist-per diem
5 days ago
Oswego Health Oswego, United StatesJob Title: Pharmacist Department: Pharmacy · Reports to: Director of Pharmacy Revision Date: 2/24/2022 · Grade Level: 34 Status: 80 hour Exempt · Shift: Varies; with on call · Job Summary: · Rotating 8 hours shifts between 7am-9pm · Assumes the day-to-day responsibilities of a st ...
-
Food Service Assistant-Springside, Per Diem
5 days ago
Oswego Health Oswego, United StatesUnder 18 with working papers welcome to apply · Food Service Assistant- Springside at Seneca Hill · Job Title: Food Service/Kitchen Assistant/Server Department: Springside at Seneca Hill · Reports to: Chef, On-Duty Cook and Revision Date: 6/4/2020 · Director of Operations · Grade ...
-
Diagnostic Sonographer-FT Evenings
5 days ago
Oswego Health Oswego, United States$20,000 Sign on Bonus · Diagnostic Sonographer- Medical Imaging, Oswego Hospital, evening shift with rotating call · The Diagnostic Sonographer will perform all diagnostic Ultrasound procedures. · As a diagnostic sonographer at Oswego Hospital the technologist will be responsible ...
-
Respiratory Therapist, Per Diem
5 days ago
Oswego Health Oswego, United StatesRespiratory Therapist- Oswego Hospital · The Respiratory Therapist performs respiratory diagnostic testing, respiratory care, and electrocardiogram testing to patients of all ages, from newborn through geriatrics. Duties include testing for diagnosis, treatments, rehabilitation, ...
-
Office Assistant-Mental Health and Wellness
5 days ago
Oswego Health Oswego, United StatesJob Title: Office Assistant Department: Mental Health Clinic · Reports to: Office Manager Revision Date: 7/7/2020 · Grade Level: 13 Status: Non-Exempt · Job Summary: · The office assistant provides necessary secretarial support services for the division. These services include, b ...
-
lpn-lobdell center for mental health
5 days ago
Oswego Health Oswego, United States$7,000 Sign on Bonus* · LPN- Licensed Practical Nurse- Lobdell Center for Mental Health & Wellness · Sign on Bonus for Full Time* · The Outpatient Clinic LPN responsibilities includes completing medication authorizations & administration, EKG's, phlebotomy, processing miscellaneo ...
-
LPN - Wound Care, Per Diem
5 days ago
Oswego Health Oswego, United StatesJob Title: LPN Department: Wound Care · Reports to: Program Director Revision Date: 7/31/2023 · Grade Level: 19 Status: Non-exempt · Job Summary: · The Wound Care LPN is responsible for all assigned nursing care activities to include but not limited · to wound care for adult pati ...
-
Psychiatric Care Technician
5 days ago
Oswego Health Oswego, United StatesPsychiatric Care Technician- Lobdell Center for Mental Health & Wellness · Job Title: Psych Care Tech - Psyche Acute Department: Behavioral Services · Reports to: Inpatient Psychiatric Manager Revision Date: 7/7/2020 · Grade Level: 16 Status: Non-Exempt · Job Summary: · The Psych ...
Deposit Operations Associate - Oswego, United States - Pathfinder Bank
Description
Are you passionate about making a positive impact in your local community? Do you thrive in a dynamic, collaborative, and engaging work environment? If so, we have the perfect opportunity for you at Pathfinder BankAbout Us:
At Pathfinder Bank, we take pride in being more than just a financial institution - we are a community-focused bank committed to building lasting connections in Central New York.
As a key player in our Market, you'll have the chance to make a meaningful impact on the people and businesses in our community while developing long-lasting, trusted relationships.
Why Join Us:
Key Responsibilities:
What We Offer:
Summary/Objectives
Provides support for banking personnel and customers related to Deposit Operations issues and inquiries. Performs all necessary verification of customer and deposit account set up and maintenance performed by Bank personnel. Ensures compliance with Deposit Operations related regulations. Ensures Deposit Operations functions are completed efficiently, effectively, and timely as needed.
Essential Functions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, printers and filing cabinets.
Competencies