Application Support Engineer - Sterling, United States - Convergys

Description

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Application Support Engineer

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locations

USA Atlanta One Ravinia Drive, Suite 610

posted on

Posted 2 Days Ago

job requisition id

R


Job Title:
Application Support Engineer Job Description

Role:
Application Support

Engineer.

Location:
Atlanta GA (hybrid) from DAY

1
Job Description / Skills


required:
6+ years of Software development/ Application support

experence
PCF/K8S

knowledge
Splunk,

Grafana Understanding of REST/ SOAP

APIs
Strong knowledge on Tier 1 support (production issues and Non-Production

issues)
Hands-on coding with one of the open-source tools for Automation,

Innovation.
Able to quickly analyze and find the root cause of issues and suggest for a

fix/improvement
Contribute/ develop Java/Spring boot application, Slack BOT, Splunk dashboards, alerts as needed to improve the customer

experience.

Desirable:
Telecom domain experience/

knowledge
Experience in Order management/ Sterling

suite
Development Experience – Java,

Python
Soft

Skills
Good Communication

skills
Good Analytical and problem-solving

skills
Self-driven and out-of-box thinking
#ConcentrixCatalyst

Location:
USA Atlanta One Ravinia Drive, Suite 610 Language Requirements:

Time Type:

Physical & Mental Requirements:

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment.

Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal

Opportunity/Affirmative

Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following


websites:

• English
• Spanish

To request a reasonable accommodation please click

here

.
If you wish to review the Affirmative Action Plan, please click

here .

About Us


Mission:
We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.


About Concentrix:
We're a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities


Company Overview:
In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we're disrupting the market by being absolutely obsessed with making our clients' businesses better.

We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers.

Our clients notice the difference too... in increased customer loyalty, improved business performance and differentiation in their markets.

As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world's best brands.

Concentrix. A passionate company powered by passionate people.

Concentrix CVG Corporation

is an EEO/AA/M/F/Vet/Disability Employer.

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