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Service Desk Analyst
1 week ago
Insight Global Atlanta, United StatesPosition: Service Desk Analyst · Location: 100% Remote (MUST BE LOCAL TO ATL) · Length: 6M CTH · Must Haves: · 3-5 years of experience in a Service Desk/Desktop Support Role · Experience handling major incidents over the phone, chat, and working through tickets · Password reset ...
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Service Desk Analyst
2 weeks ago
HexaQuEST Global, Inc. Atlanta, United StatesJob Description: · Purpose: · The Atlanta Public School System is seeking the services of a Service Desk Analyst to provide direct first-line level 1 service desk support to Client schools and administrative locations. · Summary: · The Service Desk Analyst will work with a tea ...
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Service Desk Analyst
4 weeks ago
Crescens Atlanta, United StatesJob Title: · Service Desk Analyst · Location: Atlanta,GA · Duration: 6+ months · DESCRIPTION: · The Service Desk Analyst will work with a team of other service desk analysts, under the general supervision of a Service Desk Team Lead and the IT Service Operations Manager, who ...
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Service Desk Analyst
4 weeks ago
Crescens Atlanta, United StatesJob Title: - Service Desk Analyst · Location: Atlanta,GA · Duration: 11+ months · DESCRIPTION: · The Service Desk Analyst will work with a team of other service desk analysts, under the general supervision of a Service Desk Team Lead and the IT Service Operations Manager, who ...
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Help Desk Analyst
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InTown Suites Atlanta, United StatesPosition Summary: · The Help Desk Analyst is responsible for consulting with users to determine hardware, software and system functional specifications. The Help Desk Analyst is responsible for tracking and managing support requests, research, identify and support computer-relat ...
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IT Service Desk Analyst
2 weeks ago
Kilpatrick Townsend & Stockton Atlanta, United StatesKilpatrick, a large international law firm, is seeking a Service Desk Analyst for our IT Department, working remotely. This position will be part of our team of attorneys, paralegals and support staff providing a high level of service to both internal and external clients. At Kil ...
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Help Desk Analyst
2 weeks ago
Cynet Systems Atlanta, United StatesJob Description: · Responsibilities: Field incoming help requests from end users via both telephone and email in a courteous manner. · Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. · ...
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Help Desk Analyst 2
2 weeks ago
LanceSoft Atlanta, United StatesTitle: Help Desk Analyst 2 · 3-month project · Must be local to Metro Atlanta. · Qualifications: · • Associate's degree in a related field from an accredited college or university · • OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent. ...
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Help Desk Analyst 2
3 weeks ago
Tekwissen Atlanta, United StatesOverview: · TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learn ...
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Help Desk Analyst 2
2 weeks ago
Tekwissen Atlanta, United StatesOverview: · TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learn ...
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Senior Help Desk Analyst
3 weeks ago
Cynet Systems Atlanta, United StatesJob Description: · Responsibilities: Demonstrated experience with Service Desk application for managing IT requests. · Demonstrated ability to support and troubleshoot laptops, desktops, IP Phones, cell phones, and various applications. · Serve as the first point of contact fo ...
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Onsite Service Desk Analyst
1 day ago
Insight Global Atlanta, United StatesInsight Global is hiring for a team of Service Desk Analysts to support one of our healthcare customers. Responsibilities include: · Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution o ...
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ONSITE Service Desk Analyst
2 weeks ago
Insight Global Atlanta, United StatesInsight Global is hiring for a team of Service Desk Analysts to support one of our healthcare customers. Responsibilities include: · Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution o ...
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AML Help Desk Analysts
4 weeks ago
Insight Global Atlanta, United StatesJob Description · Insight Global is looking for (8) Senior AML Analysts to work in the Atlanta, GA area supporting a large financial client. Their main responsibility is to triage questions and coaching support through remote support mainly via email and phone from various locati ...
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AML Help Desk Analysts
4 weeks ago
Insight Global Atlanta, United StatesInsight Global is looking for (8) Senior AML Analysts to work in the Atlanta, GA area supporting a large financial client. Their main responsibility is to triage questions and coaching support through remote support mainly via email and phone from various locations. This person w ...
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Desk Side and Technology Analyst
6 days ago
AtkinsRéalis Atlanta, United States Full timeJob Description · Why join us? · It's an exciting time at AtkinsRéalis We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of making sure that our clients and employees, feel this purpose eve ...
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Service Desk Analyst/ Atlanta, GA
3 weeks ago
Suncaptech Atlanta, United StatesSummary · Job Description · The Service Desk Analyst will work with a team of other service desk analysts, under the general supervision of a Service Desk Team Lead and the IT Service Operations Manager, who is responsible overall for the Service Desk operations. Depending on t ...
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Shines Help Desk Support Analyst
4 weeks ago
Cynet Systems Atlanta, United StatesJob Description: · Duties nswer inbound calls, chat & emails from customers needing assistance. · Provides technical assistance to both internal and external customers for tier-one issues. · Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. · ...
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Service Desk Analyst
2 weeks ago
Cortavo Marietta, United StatesJob Overview: · We are seeking a highly capable Service Desk Analyst who will be responsible for inbound calls and tickets from Cortavo's managed services customers. This Level 2 position will require the ideal candidate to identify and resolve questions relating to issues with o ...
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IT Service Desk Analyst
3 weeks ago
Aventis Systems, Inc. Marietta, United StatesJob Overview: · We are seeking a highly capable service desk analyst who will be responsible for inbound calls and tickets from Cortavo's managed services customers. This Level 2 position will require the ideal candidate to identify and resolve questions relating to issues with o ...
AML Help Desk Analysts - Atlanta, United States - Insight Global
Description
Job Description
Insight Global is looking for (8) Senior AML Analysts to work in the Atlanta, GA area supporting a large financial client. Their main responsibility is to triage questions and coaching support through remote support mainly via email and phone from various locations. This person will not be completing cases on their own but more assisting the current investigators with questions as they arise. They will be operating as a support and supervisory function. They must have a very strong background withing AML in order to make recommendations and offer assistance to the current investigators as they are learning. They will need to have a strong understanding of what needs to be filed as a SAR or recommend any type of escalations. They will be offering assistance and also making sure that the work locations are operating in a productive manner to ensure speed and accuracy of completed investigations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
5-7 years AML Investigations background
Worked in a large enterprise financial environment
Experience with Quality Control Reviews over reports or Lead Analyst experience
Ability to make recommendations and support Jr Analysts with questions regarding individual investigations
Ability to identify and file a SAR as well as teach that process to Jr Analysts - CAMS certification
Management or Supervisory experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to