HR Consultant - Phoenix, United States - CSAA Insurance Group

Description

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Job Title
HR Consultant - Employee Relations - Remote

Requisition Number
R6601 HR Consultant - Employee Relations - Remote (Open)

Location
Arizona - Home Teleworkers

Additional Locations
Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers, Nebraska - Home Teleworkers {+ 19 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S.

Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together.

As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable.

At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a HR Consultant - Employee Relations - Remote. Join us and support CSAA IG in achieving our goals.


Your Role:
As an HR Consultant you will partner and consult with management on the implementation of HR Programs.

Provide guidance on performance improvement and management to staff and leadership (coaching, counseling, career development and the corrective actions process).

As well as participate in company-wide programs and initiatives (e.g., salary review, annual incentive programs and organizational change).


Your work:

Employee Relations:
Conducts defensible investigations related to ethics violations, harassment, discrimination and retaliation.
Responds to employee complaints.
Consults with Legal on high-risk issues where litigation is a potential; Participates in litigation preparation or depositions, as needed.
Coordinates, plans, and facilitates pro-active risk-management training (Management Fundamentals).
Makes recommendations to management regarding high-risk working conditions and potential high-risk issues in the workplace.


HR Consulting:

Leads deployment integration efforts for medium impact projects; supports a key aspect of the deployment effort, leads work stream focused on gathering data and developing deliverables.

Plays an integral role in risk management education and identifies and consults on performance management processes, practices and tools.

Drives company-wide programs and initiatives at a regional level (e.g., workforce planning, talent management, organizational change, process improvement, etc.) under the guidance and direction of the HRBPs.

Partners and consults with management in the implementation of organizational changes.
Leads or participates in projects to improve the effectiveness and efficiency of the function.

Attend key business line meetings to provide input into the strategic and operating plans and budgets; champion impacts to talent resources.

Identifies talent issues before they impact the business.
Meets objectives primarily by working through others.
Acts as the point of contact for general HR inquiries and assists in prioritizing business needs across HR.


Diversity & Inclusion:
Demonstrates knowledge in the area of diversity & inclusion.
Provides training and coaching for employees and managers on diversity issues.

Acts as a consultant for the Regional Diversity Counsel in their location and implements and monitor diversity initiatives, programs and measures.

Recommends improvements in recruitment and employee programs to ensure compliance with diversity goals and strategies.
Partner with business leaders and other stakeholders to address regional diversity and inclusion.


Change Management:
Provides insight on change management strategies and program design based on knowledge of local client needs.
Support change management efforts locally by communicating changes locally, promoting support that's available, etc.


Involuntary Severance Plan (ISP):
Act as the key HR contact and resource for regional reduction in force activities.
In partnership with the business and HRBP develops business case.
Provides coaching and training for leaders to successfully deliver the ISP notifications.
Provides post notification support to employees.

Required Experience, Education and Skills
Bachelor's degree in related area (Human Resources or related field) or an equivalent combination of education and experience.
5+ years experience in HR Consulting.
Knowledge in management consulting, performance management, performance improvement, organizational development, organizational design, compensation, employee relations, training and talent acquisition.
Skills in consulting, coaching, influencing, facilitation, presentation, communication, process development, problem solving and negotiation skills.
Excellent interpersonal, organizational, reporting and analytical skills.
Track record in performance management, coaching and mentoring.

Possesses excellent communication skills with the ability to connect with a audiences at all levels while conveying information with confidence and clarity.

Broad knowledge of HR industry and business practices and operations.

What would make us excited about you?
Certification(s) and/or licensure(s) in functional area (SPHR).
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
Lives into CSAA's cultural norms (e.g.

, willing to have cameras when it matters:
helping onboard new team members, building relationships, etc.)
Travels as needed for role, including divisional / team meetings and other in-person meetings
Fulfills business needs, which may include investing extra time, helping other teams, etc

CSAA IG Careers

At CSAA IG, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you...
BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
COMMIT to being there for our customers and employees.
CREATE a sense of purpose that serves the greater good through innovation.

Recognition:
We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more Read more about what we offer and what it is like to be a part of our dynamic team at

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join


CSAA IG:
remote, hybrid, or in-person. Submit your application to be considered.

We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce.

The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers' evolving needs.

CSAA Insurance Group is an equal opportunity employer.

The national average salary range for this position is $110,000 - $123,000. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $99,000 - $148,000.

This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location.

Factors used to determine the actual salary offered may include location, experience, or education.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Must have authorization to work indefinitely in the US.
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