- Respond to customers and clients via email, text and call throughout your shift
- Answer inbound calls from customers who have questions about their account
- Make outbound calls, texts or emails to customers whove submitted inquiries
- Document and log all calls made and received
- Become an expert user of our technology platform and be able to provide technical support to our clients and customers
- Escalate technical issues to supervisor and development team with detailed information
- Perform various organizational tasks as needed. Tasks may include: reorganizing files and folders, organizing customers in a CRM platform, and tracking the status of customer applications and consumer transactions.
- Work cross functionally with different internal departments
- Manage multiple tasks
- 2-year Associates degree or higher preferred
- 2-5 years of experience required for this position
- High Volume call center experience preferred
- Fast learner with the ability to reprioritize when needed
- Team player who can effectively work well in groups and independently.
- Experience in tech or a tech background is preferred
- Ability to deescalate issues in a professional manner
- Good written and verbal communication skills
- Must be proficient in Microsoft Word, Excel, and PowerPoint
- Must be able to work 2nd shift nights, weekend, and holidays
- 100% Paid Comprehensive Medical, Dental and Vision Plans
- 401(k)
- PTO
- Salary is based on previous experience and qualifications.
-
Customer Service Representative
2 weeks ago
HRING NOW Pasadena, United StatesWE ARE HIRING ASAP CUSTOMER SERVICE APPLICANTS NEEDED · We are looking for someone with excellent communication skills to fill our Customer Service Representative position · We emanate with pride over the ability to offer a corporate structure that not only includes the develo ...
-
Field Service Representative
2 weeks ago
Northwest Administrators, Inc. Pasadena, United StatesJob Description · Job DescriptionAt Northwest Administrators Inc., we pride ourselves in delivering superior client and customer service. Meeting expectation is never enough as we want to exceed with flawless follow through in every contact. · Our Field Service Representatives ar ...
-
Client Service Representative
3 weeks ago
VCA Animal Hospitals Pasadena, United StatesJob Description · Client Service Representative · We are seeking an experienced Client Service Representative to join our team. · At VCA Animal Hospitals, we take our mission statement · your pets health is our top priority and excellent service is our goal · very seriously. ...
-
Client Service Representative
1 week ago
VCA Animal Hospitals Pasadena, United StatesJob Description · Client Service Representative · We are seeking an experienced Client Service Representative to join our team. · At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. Wit ...
-
Customer Service Representative
1 week ago
Hring Now Pasadena, United StatesWE ARE HIRING ASAP CUSTOMER SERVICE APPLICANTS NEEDED · We are looking for someone with excellent communication skills to fill our Customer Service Representative position · We emanate with pride over the ability to offer a corporate structure that not only includes the developme ...
-
Patient Service Representative
2 weeks ago
Huntington Hospital Inc Pasadena, United StatesWhen you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we've grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 be ...
-
Field Service Representative
6 days ago
Northwest Administrators Pasadena, United StatesAt Northwest Administrators Inc., we pride ourselves in delivering superior client and customer service. Meeting expectation is never enough as we want to exceed with flawless follow through in every contact. · Our Field Service Representatives are a key component to our success ...
-
Customer Service Representative
2 weeks ago
ViaPlus Anaheim, United States Full timeABOUT US · ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volum ...
-
Customer Service Representative
2 weeks ago
Tohme Insurance Agency Inc Farmers Insurance Pasadena, United StatesJob Description · Job DescriptionWe are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new pr ...
-
Client Service Representative
6 days ago
VCA Animal Hospitals, Inc. South Pasadena, United StatesMeet and greet clients and their pets. Coordinate and represent all facets of client services. To serve as a good will ambassador for the hospital. Knowledge, Skills and Abilities: - Excellent client service skills. - Excellent phone skills. - Comput Client Service, Representativ ...
-
Client Service Representative
1 week ago
VCA Animal Hospitals South Pasadena, United StatesJob Summary: Meet and greet clients and their pets. Coordinate and represent all facets of client services. To serve as a good will ambassador for the hospital. · Knowledge, Skills and Abilities: · * Excellent client service skills. · * Excellent phone skills. · * Computer skills ...
-
Customer Service Representative
3 weeks ago
Derek Tsu - State Farm Agent San Gabriel, United States Full timePosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...
-
Guest Service Representative
2 days ago
Marriott International, Inc Los Angeles, United States**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Sheraton Grand Los Angeles, 711 S Hope St, Los Angeles, California, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Pos ...
-
Customer Service Representative
1 week ago
Penguin Heating and Air Anaheim, United StatesJob Description · Job DescriptionCustomer Service Representative/Dispatch · CSR Please only serious candidates apply · JOB DESCRIPTION · DEPARTMENT: Customer Service Representative · REPORTS TO: Operations Manager · STATUS: Non-exempt · JOB SUMMARY · The Customer Service Represen ...
-
Member Services Representative
1 week ago
Insight Global Anaheim, United StatesJob Description · Job DescriptionJOB DESCRIPTION · Required Skills & Experience: · 1-2 years of experience in a member service inbound call center. · Past experience taking in at least 50+ inbound calls daily. · Passion for the Healthcare/Health & Wellness industry. · Good commu ...
-
DAIKIN COMFORT TECHNOLOGIES DIST INC Pasadena, United StatesJob Description · Job DescriptionMay include: · Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered · Support b ...
-
Veterinary Customer Service Representative
1 week ago
Animal Healing Center Inc Pasadena, United StatesJob Description · Job DescriptionDo you have a passion for animals and great customer service skills? If so, we have a job for you · Animal Healing Center is seeking a highly motivated receptionist to join our team. We are a busy holistic veterinary clinic located in San Diego. · ...
-
Customer Service Representative
2 weeks ago
ViaPlus by VINCI Highways Anaheim, United StatesJob Description · Job DescriptionABOUT US · ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office techno ...
-
DelMonte Hotel Group Anaheim, United States Part timeThe Role · The Customer Service Representative will report directly to the Customer Service Manager while working closely with the other Customer Service Representatives, Concessions, Merchandise and Premium Services department managers. Representatives are expected to be the rol ...
-
Floater Member Services Representative II
6 days ago
Wescom Credit Union Pasadena, United StatesPlease use Firefox or Chrome internet browser to complete this application · Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening. · We value and rely on the unique talents and contributions of our employees to absolut ...
Customer Service Representative - Pasadena, United States - LEDGER GREEN INC
Description
Job Description
Job DescriptionJOB SUMMARY:We're a disruptive Fintech in a high-growth industry, 4 years old, profitable, and set up for continued growth. The two cofounders have started numerous companies before, raised capital, and worked at varying levels of corporate America. Our customers are retail stores that require high-touch point, white-glove service. The company is expanding very quickly, and we are looking to add a highly qualifiedcustomer service representative, preferably with a strong technical background or previous experience in tech.
The schedule for this position will be afternoon/evening weekends and afternoon/evenings for 2-3 days during the week.
RESPONSIBILITIES:
EXPERIENCE/QUALIFICATIONS:
BENEFITS:
SALARY:
Flexible work from home options available.
