Lead Member Connection Representative - West Palm Beach, FL

Only for registered members West Palm Beach, FL, United States

1 month ago

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Job summary

The Member Connection Representative serves as the first point of contact for incoming calls, delivering exceptional service with a we do MORE attitude.

The role involves addressing member inquiries, resolving issues, processing transactions, and promoting credit union products and services to support growth and ensure complete member satisfaction.

The successful completion of a MCR competency test is required to be promoted to Sr. Member Connection Representative.

Qualifications

,
  • Associates degree (A.A.) or equivalent from two-year college
  • ,
  • a minimum 2 years related experience in a financial institution; or equivalent combination of education, experience ,and training.

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