Phone/Cashier Starting at 16.60/hr - Chicago, IL
1 day ago
Job description
Part-time
Description
We are looking for a customer service focused, and dependable phone/cashier to join our fast paced full-service restaurant in Beverly-Chicago
The Phone/Cashier will answer phones, take customer orders, provide accurate and timely information and make appropriate menu recommendations. Deliver the correct product to each carry-out guest; process payments for all carry-out orders.
Must be available to work Friday-Sundays along with some closing shifts during the week as well.
Responsibilities:
- Greeting guests via phone.
- Take clear, concise food and beverage orders.
- Assist customers by recommending and suggesting menu items.
- Sell items from the menu and suggest extra items for purchase. Quote prices and describe features of items. Answer general questions.
- Computerize bill, itemized lists and tickets showing amount due.
- Accept cash or cash equivalents for payment and provide correct change and receipts.
- Assist in inventory, rotation, stocking of shelf items and other merchandise. Applicable to area of responsibility. Includes, soda, paper goods and condiments.
- Assist in restaurant marketing by distributing carry-out and catering menus or other promotional materials to restaurant guests.
- Follow SOP regarding customer service and phone procedures. Specifically follow phone scripts regarding sales techniques and routine customer calls.
- Use POS System, calculator and phone.
- Follow safety rules and keep work area in a clean and orderly condition.
- Maintain cleanliness of the counter, phone station, and lobby area.
- Supports and promotes a culture of safety by ensuring compliance with all workplace health and safety requirements and reinforcing safe behaviors across the team.
- Perform other related duties as assigned.
Requirements
- Previous experience in customer service or cash handling preferred
- An ability to handle multiple orders simultaneously in a fast-paced environment.
- Team-oriented mindset with excellent communication skills.
- Strong interpersonal and communication skills
- Flexibility to work evenings, weekends, and holidays.
- Continuously be able to physically lift, reach, bend and stop.
- Ability to stand for extended periods. (up to 5 hours).
- Have working knowledge of the predominant language of our guests.
- You must obtain Food Handler certification within 30 days of being hired.
- You must obtain Safety shoes are required within 30 days of being hired.
- Must be at least 16 years old.
Food Allergens at the Restaurant: Milk, Eggs, Tree nuts, Peanuts, Wheat, Soybeans, Sesame.
Home Run Inn Pizza is a fourth-generation family business that competes in both the restaurant and frozen food industries. Ideally you have one of our frozen pizzas in your freezer right now. Our primary goal at Home Run Inn Pizza is to be more than a participant in these industries. Our goal is to be a leader. We currently dominate the Chicago frozen pizza landscape, and we know exactly why. We've identified the key elements of our Chicago strategy and have decided it is time to become the leading tavern style pizza nationally
Salary Description
$16.60/hr
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