Senior UX Data - Dallas, United States - MoneyGram International

Description

Job Summary

The Senior UX Data & Insights Analyst will partner with business functions to enable them to answer key questions to help make business decisions.

They will demonstrate proficiency in using tools needed for their focus domain area. This role is responsible for developing KPIs, creating dashboards, providing analysis, insights, and recommendations for area of expertise. They will ensure the business understands the effects of a new product/process. The role includes cooperation and coordination with various functions within the company and requires good communication skills.

Primary Responsibilities

Use UX/CX analytics tools for funnel optimization and improve customer journey.
Execute, measure, and prioritize A/B or multivariate tests using analytics to understand and measure customer journeys.

Use data to analyze and evaluate, transform data and insights into business recommendations, communicate learnings and recommendations to various audiences of all levels with storytelling presentations.

Support the build-out of performance reporting dashboards that scales with our global business.
Work through tracking and data integrity issues with cross functional stakeholders in Engineering and Product teams.
Bring clarity to KPIs, performance drivers, and competitive trends

Primary Location

United States of America-Texas-Dallas

Work Locations


VIRTUAL EMPLOYEES
Job

Data Operations

Organization

Data Strategy & Analytics

Full-time

Travel

No

Job Posting

Jan 24, 2024, 9:55:54 AM

Education

Bachelor's Degree in Engineering, Math, Computer Science, Operations Research, Statistics and other related degrees.

Experience

3-5 years of experience or relevant work experience in analytics, finance, or consulting roles.
Experience using UX Analytics tools such as Contentsquare or Decibel.
Experience doing A/B Testing to enhanced Site/App UX.
Experience using Big Query or SQL to assess datasets and recommend solutions.

Essential Skills

Advanced knowledge in using UX Analytics tools needed for their focus domain area (examples: Contentsquare.)
Ideation, measurement and results presentation of A/B or multivariate tests for funnel optimization or enhanced Site/App UX.

Strong technical and quantitative background with outstanding analytical skills and the ability to synthesize situations for corresponding solutions, options and action plans to impact efficiency, and improvements to the business.

Data analysis, interpretation and presentation of credible, business-focused recommendations to optimize customer journeys and grow conversions.
Strong storytelling presentations and visualization skills.

Ability to establish strong partnerships within different levels in the organization while adjusting communication as necessary to the specified audience.

Ability to take initiative and manage deadlines and handle multiple priorities simultaneously with minimal supervision.
Ability to work with engineering teams and define tracking requirements.
Advanced Excel knowledge.
Excellent problem-solving skills.
Experience using BiqQuery, Google Cloud Platform or SQL.

Anticipated Base Pay:
$100,000 - $120, 000 (Performance Bonus Target available for this role)

Day 1 Benefits to include:
Customizable health plan-PPO/High Deductible Plan with Employer HSA Contribution
20 Days of Accrued PTO
13 Paid Holidays
2 Community Service Days
401k with Employer Match
Parental Leave
Employee Assistance Program
Tuition Reimbursement
Money Transfer Reimbursement
Pet Insurance options

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future.

Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

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