Patient Service Spec - Boston
1 month ago

Job summary
The Patient Service Specialist is responsible for coordinating all the functions and activities related to patient access including front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry billing and managed care.
Responsibilities
- Answer calls and routes telephone calls appropriately take messages follows through with each message ensuring that the appropriate physician/staff member receives the information.
- Create patient cases document telephone calls and messages into Athena or other EMR schedule patient appointments appropriate testing for patients as requested including scheduling specialty appointments/testing as required.
Job description
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