Client Service Coordinator - Chicago - Banfield

    Banfield
    Banfield Chicago

    4 days ago

    Default job background
    Description

    The Client Service Coordinator role at Banfield Pet Hospitals is a vital position that drives the flow of clients and pets through our hospitals, ensuring superior client care and maximum productivity of our veterinary medical teams. We are seeking an individual who embodies the Five Principles of Mars, Inc. and possesses exceptional communication and problem-solving skills.

    Key Responsibilities:

    • Recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
    • Maximize the number of pets seen by the hospital team through efficient hospital operations to support the needs of our wellness plan clients.
    • Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and assisting with administrative functions as necessary.

    Requirements:

    • High School Diploma or equivalent preferred.
    • One year related experience required with customer service preferred.
    • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.

    We offer a dynamic work environment, competitive compensation package, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.



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Client service coordinator