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- Conduct procedures to ensure that all IT systems, products, and services meet minimum standards and requirements.
- Work closely with the applications development team during software development, to include areas of applications development, operations/technical support, and security.
- Administer change control processes to ensure zero defect software development.
- Document testing data, findings, and reports.
- Create a database (history file).
- Provide requested weekly/bi-weekly/monthly reports and regularly updates assigned manager/supervisor.
- Devise improvements to current procedures and develop models of possible future configurations.
- Perform workflow analysis and recommend quality improvements.
- Recommend new/improved QA practices and procedures.
- Mentor and provide guidance and training to new and/or lower-level staff.
- May assist with the preparation of QA documents, manuals, training curriculum and training sessions.
- The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
- Thorough knowledge of agency IT/business systems.
- Thorough knowledge of applicable federal/state/local rules, regulations, statutes, and procedures.
- Thorough knowledge of QA testing and reporting procedures and practices.
- Extensive knowledge of applications development, operations/technical support, and applicable security programs/practices.
- Ability to identify and resolve problems or assist in the development of creative solutions, when necessary.
- Effective communication skills.
- Acquiring Information
- Critical Thinking
- Delivering High Quality Work
- Driving for Results
- Experience using JIRA.
- Experience writing test cases
QA Analyst - Indianapolis, United States - InnovitUSA
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