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    • Front Desk Receptionist - Orange City - Florida Eye Clinic

    Florida Eye Clinic
    Florida Eye Clinic Orange City

    1 month ago

    Default job background
    Full time
    Description

    **About Us**

    The Florida Eye Clinic has grown to become a prominent 11-practice clinic of ophthalmologists and optometrists with a state-of-the-art Ambulatory Surgical Center at our home practice in Altamonte Springs.

    We strive to maximize the visual potential of each patient through exceptional vision care. Our mission is to provide a positive experience for patients, which is why we're seeking a professional, positive, and team-oriented individual to join our team as a Front Desk Receptionist.

    Day-to-Day Responsibilities:

    The Front Desk plays a vital role in facilitating patient flow by performing specific functions designed to efficiently and effectively schedule, receive, and discharge patients. In this fast-paced ophthalmology practice, we're looking for an individual to fill a permanent, full-time front office position. Primary duties include answering phones, making/rescheduling appointments, inputting patient information, and verifying insurances.

    Requirements:

    • High school graduate or equivalent
    • Type accurately
    • Excellent customer service skills

    Essential Job Duties:

    • Maintains log for patient registration and patient appointments
    • Schedules patient appointments based on the specific medical parameters of each physician's practice
    • Accurately enters appointments into the patient management system
    • Adjusts schedule as necessary
    • Provides the patient with a written appointment card
    • Assists in obtaining and updating patient demographic and insurance information
    • Compiles the patient medical record and attaches an Encounter form for each patient visit and directs to responsible individuals
    • Reviews the Encounter forms and determines payment due
    • Collects payments and records all transactions
    • Calculates and balances all monies collected daily

    Additional Responsibilities:

    • Greet patients warmly and professionally
    • Communicate information and direct patient concerns for appropriate resolution
    • Order office clerical supplies according to procedures set by the Purchasing department
    • Perform other duties and/or responsibilities as assigned

    Equipment Operations:

    Operates standard office equipment including: Computer, bankcard terminal, multi-line telephone, and calculator.

    Required Skills:

    • Aptitudes: Audio and verbal ability, ability to make simple calculations, ability to organize
    • Techniques and Procedures: Requires 100% interaction with people, manual dexterity to an extent of 95-100%, lifting and reaching limited to 90-95%, sitting and standing to an extent of 90-100%

    Physical Requirements:

    • Ability to deliver and gather information throughout the clinic and ambulatory surgery center
    • Ability to lift and carry 2-5 lbs. of paperwork
    • Ability to stoop, walk, bend, stand
    • Ability to sit for an extended period
    • Ability to push and/or pull medical records cart, as needed, for limited distance

    Compensation:

    $15.00 per hour +, commensurate with experience

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Retirement plan

    Work Schedule:

    8-hour shift, day shift

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Front desk receptionist