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Shift Lead Full Time - Creve Coeur - Capriotti's St Louis
Description
Benefits:
Cash tips
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Training & development
Immediate openings available at our Rock Hill location, with the option to transfer to the new Creve Coeur store when it opens in April 2026.
Capriotti's Sandwich Shop
About Us
Capriotti's Sandwich Shop is a fast-growing fast casual restaurant brand with more than 170 locations nationwide and exciting plans for continued expansion. We're known for our award-winning sandwiches, friendly service, and fun, team-focused culture.
We're currently hiring a Shift Lead to help guide our team to success. At Capriotti's, our people are our most valuable asset—every role makes a difference, and every contribution counts. If you're passionate about great food, teamwork, and delivering outstanding guest experiences, this could be the perfect opportunity for you.
Benefits & Perks
Health benefits (for eligible team members)
Free meals and generous employee discounts
Flexible scheduling
Ongoing paid training and leadership development
Cash tips
Position Overview As a Shift Lead, you'll play a key leadership role in ensuring smooth and efficient operations during your assigned shifts. You'll lead by example—coaching team members, managing daily tasks, and maintaining Capriotti's high standards of quality, service, and cleanliness.
This role is ideal for someone who thrives in a fast-paced restaurant environment, enjoys leading a team, and is looking to grow their career in hospitality or restaurant management.
Key Responsibilities
Supervise and support team members during daily operations
Delegate duties and ensure tasks are completed efficiently and accurately
Maintain a positive, team-oriented environment that promotes collaboration and respect
Provide exceptional guest service by ensuring every order meets Capriotti's quality and presentation standards
Follow all company policies and operational procedures, including food safety, sanitation, and cash handling
Assist with labor management, inventory control, and cost monitoring
Maintain cleanliness and organization throughout the restaurant, including kitchen, dining room, and prep areas
Communicate effectively with management and team members to ensure smooth shift transitions
Recognize and reinforce individual and team accomplishments
Act with honesty, integrity, and professionalism while promoting Capriotti's values and culture
Qualifications
Previous restaurant, food service, or retail leadership experience preferred (Shift Lead, Crew Leader, or Assistant Manager experience a plus)
Excellent customer service and communication skills
Ability to lead and motivate a team in a fast-paced environment
Strong time management, organizational, and problem-solving abilities
Dependable, adaptable, and team-oriented work ethic
Must be at least 18 years old
Flexible schedule with availability for nights, weekends, and holidays
Why Join Capriotti's At Capriotti's, we believe in promoting from within and helping our team members grow their careers. You'll receive ongoing training, leadership development, and opportunities for advancement within our expanding brand. Join a team that's passionate about food, people, and creating memorable guest experiences—one sandwich at a time.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti's was born from a desire to create something unique while honoring family heritage. To this day the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country.
Sharing Our Passion One Sandwich at a Time: Accomplishing the Capriotti's mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring Hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.
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