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    application administrator - Virginia Beach, United States - Navy Exchange Service Command

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    Description

    Applications Administrator plays a crucial role in applying and supporting technology to ensure business operations run smoothly.

    Responsible for supporting various application systems across different functional business areas within the Enterprise, including Merchandise Systems, E Commerce, Supply Chain Systems, Store Systems, Point of Sale POS, Financial Systems, Human Capital Applications, Hospitality Property Management, EDI, RIB Services, Release Management Automation Support, SharePoint, Identity Management, Service Desk Applications, Asset Management, and more.

    Handles operational maintenance, support, information assurance, and lifecycle management of business applications within their scope, as well as implementing new application features and upgrades.



    Duties and Responsibilities:


    Acts as a bridge between the help desk, systems administrators, database administrators, and functional (E Business) users.

    Installs and configures application software.

    Manages application parameters.

    Serves as the point of contact for application vendors, database administrators, and systems administrators regarding application functionality and configuration.

    Identifies and troubleshoots technical application issues, collaborating with other support teams for solutions.

    Assists in implementing security strategies for applications based on requirements.

    Monitors applications for performance issues and coordinates resolutions with other support teams.

    Generates regular processing reports to identify and resolve errors, distinguishing between databases, application, and customized application problems.


    Monitors, coordinates, and installs vendor-provided systems applications software patches, cyclical releases, and major upgrades.

    Assists in developing strategies for major release installations.

    Provides supporting documentation for systems.

    Conducts impact analysis on all patches before installation.

    Offers technical support for interfaces.

    Responds to Service Desk Requests according to NEXCOM SLA's.

    Ensures the strict application of Information Security/Information Assurance policies, principles, and practices in Systems, Applications, and/or Services delivery.


    Carries out other assigned duties


    IAM1 jobs:

    This role is classified as IT 2 (Non-critical Sensitive) as per SECNAV M and necessitates a favorable Access National Agency Check and Inquiries (ANACI).


    The Department of the Navy (DON) Cyber Information Technology / Cybersecurity Workforce positions (Cyber IT/CSWF)

    This role is identified as a Cyber IT/Cybersecurity Workforce position in specialty area 45 and incumbents are required to comply with the DON Cyber IT/CSWF Program requirements of SECNAV M 5239.


    2, which include:

    • Earn and maintain appropriate credentials from the Cyber IT/CSWF Qualification Matrix (outlined in SECNAV M associated with the specialty area and level corresponding to the major assigned duties of the position, and;
    • Per SECNAVINST 1543.2, Cyber IT/CSWF individuals must engage in 40 hours of continuous learning (CL) activities annually, documented in a current individual development plan (IDP) signed by both the employee and supervisor.
    • Required Minimum Cybersecurity Credentials, prioritized as follows, to qualify for the role are:
    a.

    Education (at least one of the following):
    i. Bachelor Degree from accredited University (subject matter defined in SECNAV M Appendix 4)
    ii. CNSSI/NTSSI 4015 Systems Certifiers / 4016 Risks Analysts
    Or
    b.

    Training (at least one of the following):
    i. CYBR1005 Security Essentials
    ii. NEC 1316 AN/BYG 1 (V) TI04 Combat Control Maintenance Technician
    iii. NEC 1319 SSGN Tactical Tomahawk Weapon System (TTWCS) Maintenance Technician
    iv. NEC 1346 AN/BYG 1 (V)9 TI 10 Combat Control Maintenance Technician
    v. NEC 1347 AN/BYG 1 (V) TI 12/14 Maintainer
    vi. NEC 2710 Global and Command Control System Maritime 4.X (GCCS M 4.X) System Administrator
    vii. NEC 2765 Global Command and Control System Maritime (4.1) Increment 2 System Administrator
    viii. NEC 2766 Global Command and Control System Maritime GCCS M System Administrator
    ix. NEC 2791 Information Systems Technician (IAT II)
    x. NEC 3371 CVN Propulsion Plant Local Area Network (PPLAN) Administrator
    xi. NEC 9225 AN/SSQ 137 Ships Signal Exploitation Equipment (SSEE) Maintenance Technician
    xii. NEC 9229 Submarine Carry on Equipment Technician
    xiii. NEC 9298 Ships Signal Exploitation Equipment Increment Foxtrot (SSEE INC F) Maintenance Technician
    xiv. NETW 4001 Security Plus
    Or
    c.

    Certification (at least one of the following):
    i. CompTIA Security ce
    ii. GIAC Security Essentials Certification (GSEC)
    iii. Systems Security Certified Practitioner (SSCP)

    • Operating System/Computing Environment Certificate
    Operating System/Computing Environment (OS/CE) certificate of training, as dictated by the Command Cyber IT/CSWF Program Manager:
    Introduction to SQL;
    Introduction to
    SQL:
    Multiple Tables and Advanced Queries
    Introduction to
    SQL:
    Views, Transactions, and SQL Security Architecture
    (;br>
    • A Signed Privileged Access Statement
    • Candidates without the required certification may be placed into this role, but must obtain the necessary certification(s) within 6 months of appointment; failure to do so will lead to termination of employment.

    COMPUTER SYS APPS ADMINISTRATO EXPERIENCE CONSISTING OF THE
    FOLLOWING:


    GENERAL EXPERIENCE: 3 years experience in administrative, technical, or investigative roles demonstrating the necessary abilities for technical, managerial, or analytical work involving management information systems.

    OR

    SUBSTITUTION OF EXPERIENCE FOR EDUCATION: One year of relevant academic study above high school may substitute for 9 months of experience, up to a maximum of a 4-year bachelor's degree for 3 years of general experience.

    AND




    SPECIALIZED EXPERIENCE:

    Minimum 3 years of progressive experience in the following:
    Experience in business and systems design and implementation.
    Standard development processes, operating systems, database languages, and programming languages and tools.
    Hands-on experience with application administration functionality.

    Applicants must possess technical abilities in Integrated Bus technology

    Information Assurance Workforce Certifications (IAM1 jobs):
    SECNAV M 5239.

    2, DoN, Information Assurance (IA) Workforce Manual requires incumbents of this role to hold, and continually renew, one of the following Certifications:

    GIAC Information Security Fundamentals (GISF), GIAC Security Leadership Certification (GSLC), Security , or one of the following higher level certifications:
    Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP),
    NEXCOM preferred certification is Security

    Candidates without the required certification may be placed into this role, but must obtain the necessary certification within 6 months of appointment; failure to do so will lead to termination of employment.

    This role is classified as IT 2 (Non-critical Sensitive) as per SECNAV M and necessitates a favorable Access National Agency Check and Inquiries (ANACI).

    APPLICATION ADMINISTRATOR

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