Professional Service Manager - Texas City - Connecteam

    Connecteam
    Connecteam Texas City

    8 hours ago

    Description

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    About Connecteam:

    Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world's global workforcethe deskless employees.

    Position: Professional Service Manager, US

    Our business management platform empowers thousands of businesses by eliminating the daily hustle and complexities of team management, providing peace of mind to focus on growth and operations.

    Description:

    We are seeking a driven, tech-savvy Professional Service Manager to join our team. Your role involves delivering professional services to clients, setting up Connecteam features based on their workflows, integrating with other platforms, and migrating data from existing tools. You will collaborate closely with the Customer Success (CS) and R&D teams to develop expertise and provide outstanding service, streamlining customer onboarding and processes.

    Responsibilities:

    • Meet with clients daily to deliver professional services.
    • Complete tasks offline as assigned by clients.
    • Build and maintain strong customer relationships, understanding their needs and providing tailored solutions.
    • Manage multiple tasks in a fast-paced environment.
    • Collaborate with CS and R&D teams to ensure a seamless customer experience.

    Requirements:

    • Minimum 1 year of experience in a SaaS company MUST.
    • Native-level English proficiency MUST.
    • Tech-savvy, dedicated, eager to learn, and curious.
    • Strong team player with excellent communication and collaboration skills.
    • Ability to thrive under pressure.

    Working hours:

    MondayFriday: 9:00am-5:00pm.

    What We Offer:

    Competitive salary of $50,000-60,000 per year, Medical Coverage, Insurance, 401K, Paid Time Off (vacation, sick days).

    Why Join Connecteam?

    • We invest in our peoples growth and development.
    • We aim to make a significant impact on our customers businesses.
    • We value execution and delivering value.
    • We foster a fun, supportive environment.
    • We are committed to diversity and inclusion.

    Additional Info:

    • Seniority level: Entry level
    • Employment type: Full-time
    • Job function: Project Management, IT
    • Industries: Technology, Internet

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