Business Analyst 4 - Richmond, United States - Serigor Inc

Description

Job Title:
Business Analyst 4 (Hybrid)

Location:
Richmond, VADuration: 12+ Months

Job Description:

The client is looking for a Senior Business Analyst with 10+ years of experience to assist with the implementation of a new Computer-Aided Dispatch, Case Management, and Records Management System.

This position will be joining an established project team assisting the agency with selecting a Commercial-Off

• The-Shelf (COTS) vendor and implementing the vendor's product to meet the organizational needs of the agency.

Working within a team, the duties will include the following:

Requirements Gathering:

Collaborate with stakeholders and other project team members to elicit, document, and clarify business requirements for the procurement and implementation of an IT system.

This involves conducting interviews, surveys, workshops, and analyzing existing documentation.


Requirements Analysis:
Analyze and prioritize business requirements to ensure they are clear, complete, and aligned with the organization's goals. Identify potential conflicts or inconsistencies in requirements and propose solutions.


Process Modeling:

Create and document business process models, workflows, and diagrams to provide a visual representation of current and future processes.

This helps in identifying areas for improvement.


Data Analysis:
Analyze and model data to understand how information flows within the organization. This may include data mapping, data profiling, and ensuring data quality.


Stakeholder Communication:
Act as a liaison between business stakeholders and technical teams. Ensure that communication is effective, and that everyone involved understands the project's objectives and progress.


Risk Assessment:
Identify and assess potential risks associated with IT projects, including technical, operational, and business risks. Develop risk mitigation strategies and contingency plans.

Cost-

Benefit Analysis:
Evaluate the costs and benefits of proposed IT solutions to help stakeholders make informed decisions about project prioritization and resource allocation


Testing Support:
Assist in the development of test plans, test cases, and participate in user acceptance testing (UAT) to ensure that the solution meets business requirements


Change Management:
Support change management efforts by helping stakeholders adapt to new processes or systems. Develop training materials and conduct training sessions as needed.


Quality Assurance:
Ensure that the final deliverables meet defined quality standards and align with the original business requirements


Documentation:
Create and maintain project documentation, including business requirement documents, project plans, status reports, and meeting minutes


Continuous Improvement:
Identify opportunities for process improvement and operational efficiency within the organization. Propose and implement enhancements to existing systems and processes.


Vendor Management:
Collaborate with third-party vendors and suppliers to evaluate and select IT solutions or services that meet business needs

Post-

Implementation Support:
Provide support after the implementation of IT solutions to address any issues, monitor system performance, and make necessary adjustments


Compliance and Security:
Ensure that IT solutions comply with industry regulations and security standards. Collaborate with security teams to address vulnerabilities and protect sensitive data.


Data Privacy:
Ensure that data privacy and protection requirements are considered and integrated into IT solutions


Metrics and Reporting:
Define and track key performance indicators (KPIs) to measure the success of IT projects and make data-driven recommendations for improvements


Client Relationship Management:
Build and maintain strong relationships with business stakeholders, understanding their needs, and ensuring their satisfaction with IT solutions and services

Minimum Qualifications:
Must be able to work independently and within a team environment to meet the agency's need.
Must have 5+ years' experience implementing Commercial-Off

• The-Shelf (COTS) software packages as a fully Cloud based or hybrid cloud/on premises implementation.

Possess strong organization, administrative, analytical, problem solving, and interpersonal skills.

Excellent communication skills and ability to communicate with internal customers in nontechnical termsProficient with Microsoft Products (Word, Excel, TEAMS, SharePoint, Visio, PowerPoint)Proficient in creating business and system requirements for on premise and Web/Cloud based systemsProfessional certification in Business Analysis, such as Certified Business Analysis Professional (CBAP) or Professional of Business Analysis Certification (PBA)Pass an agency administered criminal and financial background check.

Preferred Qualifications:
Experience working in law enforcement or military organizations a plus.

Experience with the Virginia Public Procurement ProcessSkills:
SkillRequired / DesiredAmountof Experience
Requirements Gathering:
Collaborate with stakeholders and other project team members to elicit, document, and clarify business requirements.
Required10Years


Requirements Analysis:
Analyze and prioritize business requirements to ensure they are clear, complete, and aligned with the organization's goalsRequired10YearsProcess Modeling-Create and document business process models, workflows, and diagrams to provide visual representation of current and future processesRequired10Years


Data Analysis:
Analyze and model data to understand how information flows within the organization.
Required10Years


Stakeholder Communication:
Act as a liaison between business stakeholders and technical teams.
Required10Years


Risk Assessment:
Identify and assess potential risks associated with IT projects, including technical, operational, and business risksRequired10YearsCost-
Benefit Analysis: Evaluate the costs and benefits of proposed IT solutionsRequired10Years

Testing Support:
Assist in the development of test plans, test cases, and participate in user acceptance testingRequired10Years

Change Management:
Support change management efforts by helping stakeholders adapt to new processes or systemsNice to have10Years


Quality Assurance:
Ensure that the final deliverables meet defined quality standardsRequired10Years

Documentation:
Create and maintain project documentationRequired10Years

Continuous Improvement:
Identify opportunities for process improvement and operational efficiency within the organizationRequired10Years


Vendor Management:
Collaborate with third-party vendors and suppliers to evaluate and select IT solutionsRequired10YearsPost-
Implementation Support: Provide support after the implementation of IT solutionsRequired10Years

Compliance and Security:
Ensure that IT solutions comply with industry regulations and security standardsRequired10Years


Data Privacy:
Ensure that data privacy and protection requirements are considered and integrated into IT solutionsRequired10Years

Metrics and Reporting:
Define and track key performance indicators (KPIs) to measure the success of IT projectsRequired10Years

Client Relationship Management:
Build and maintain strong relationships with business stakeholdersRequired10YearsMust be able to work independently and within a team environment to meet the agency's needRequired10YearsImplementation of Commercial-Off

• The-Shelf (COTS) software packages as a fully Cloud based or hybrid cloud/on premises implementation.

Required5YearsPossess strong organization, administrative, analytical, problem solving, and interpersonal skillsRequired10YearsProfessional certification in Business Analysis, such as Certified Business Analysis Professional (CBAP) or Professional of Business Analysis (PBA)Required10YearsExcellent communication skills and ability to communicate with internal customers in nontechnical termsRequired10YearsProficient with Microsoft Products (Word, Excel, TEAMS, Visio, PowerPoint)Required10YearsPass an agency administered criminal and financial background check.

RequiredYearsExperience working in law enforcement or military organizations a plus.
RequiredExperience with the Virginia Public Procurement ProcessRequired