Senior FCR Specialist - Framingham

Only for registered members Framingham, United States

3 days ago

Default job background
Full time

Job summary

We are looking for a Senior FCR Specialist to join our team. As a Senior FCR Specialist, you will be responsible for interacting with customers in response to electronic inquiries and providing excellent customer service.

Responsibilities

  • Complete returns and research website assistance and problem resolution in a single contact.
  • Act as liaisons between multiple departments in order to obtain accurate and complete problem resolution on the very first contact with our company.
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