Senior Program Manager - Harrisburg, United States - Crescens

Description

• The current telework policy is subject to change at the Governor's discretion. When new BA consultant resources are on-boarded, it is required that this person would meet the individual when they come in for their first day to obtain equipment.
• There may be additional in person requirements but those would be communicated in advance (team building opportunities, conferences, trainings, etc.).
• For first day processing, possible badging and to pick up commonwealth- issued equipment candidate must physically report to The Keystone Building, located at 400 North Street, Harrisburg, PA 17120.
• There is metered, on- street/parallel parking in front of and around the building. Client is not responsible for parking costs.*** ***Interviews will be virtual via Microsoft Teams.
• This position reports to the IED Delivery Center BA Section Manager. IED Delivery Center provides IT services for these Pennsylvania state agencies: DCED, OSFC, PEMA, and Client.

• In conjunction with the IED Delivery Center BA Section Manager
• Organize, direct, prioritize and control work efforts by the BA consultants o Provides information on BA consultant work for project ball park estimates and project change requests as needed
• Gathers information from IT Project team stakeholder to create scope of work for the consultant business analysts
• Provide oversight to consultant BA resources working on various IT projects.
• Serve as an escalation point for project issues.
• Provide quality assurance for all consultant BA work products.
• Develop, maintain and improve on business analysis templates used by employee and consultant Client in the delivery center.
• In addition, this position may assist other BA consultants on IT projects or serve as the single consultant BA on projects. Experience required:
• More than 5-7 years of relevant business analysis experience
• Experience in providing business analysis services managed with various project management methodologies.
• The Delivery Center primarily uses iterative, agile and hybrid although familiarity with waterfall is a plus.
• Experience in providing business analysis services following the full range of System Development Life Cycle including but not limited to:
• Identifying, documenting, and maintaining traceability of Functional and non-functional requirements
• Managing system configurations and content management.
• Developing and implementing test plans in various types of testing (regression, integration, user, etc.)
• Developing detailed use cases from existing business requirements and adding the traceability with system requirements.
• Developing user training materials
• Strong organization skills
• Strong written and verbal skills
• Experienced in developing graphic representations of complex business processes.
• Strong facilitation skills
• Experience in managing people and their work on multiple small to large scale projects
• Strong conflict resolution skills
• Strong consensus building skills

• Business Analysis experience.
• 4-year degree or equivalent education.
• Experience in providing business analysis services managed with various project management methodologies.
• The Delivery Center primarily uses iterative, agile and hybrid although familiarity with waterfall is a plus.
• Experience in providing business analysis services following the full range of System Development Life Cycle including but not limited to:
• Identifying, documenting, and maintaining traceability of Functional and non-functional requirements.
• Managing system configurations and content management.
• Developing and implementing test plans in various types of testing (regression, integration, user, etc.).
• Developing detailed use cases from existing business requirements and adding the traceability with system requirements.
• Developing user training materials.
• Strong organization skills.
• Strong written and verbal skills.
• Experienced in developing graphic representations of complex business processes.
• Strong facilitation skills.
• Experience in managing people and their work on multiple small to large scale projects.
• Strong conflict resolution skills.
• Strong consensus building skills.