Service Maintenance Manager - Boston - The Community Builders

    The Community Builders
    The Community Builders Boston

    1 week ago

    Description
    About The Community Builders TCB Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where all people can thrive Position Description Under the direction of the Community Manager the Service Maintenance Manager SMM is responsible for all the physical operations of the community particularly the preservation and maintenance of the asset preparation of market ready homes and providing ongoing service to the residents The SMM is a working maintenance manager position requiring to lead the maintenance team members and perform hands on work duties A primary role of the SMM is to deliver leadership mentoring and direction to enhance the skills of employees and foster a collaborative and positive work environment in accordance with TCB policies and provide a quality living environment for all residents Located on Tremont Street in the heart of Bostons South End the Historic South End property is a scattered site consisting of 29 historical buildings Essential Functions Provide direction guidance and supervision to all maintenance team members and vendorscontractors at the communityManage and participate in the completion of routine and preventive maintenance work orders and unit turns in a timely manner including scheduling vendor contracted services Review completed work orders and unit turn for quality of work and repair trends to addressProvide training to maintenance team to ensure proper performance of their functions and consistency with company policies procedures and safety standardsOversee cleaning painting interiorexterior decorating and maintenance landscaping snow removal replacement of light plumbing electrical work roof repairs appliance evaluation and other repairsManage preparation and make repairs for REACHQS inspections and auditsParticipate in financial review with Community Manager on maintenance utility and capital related expenditures to meet budgeted goals and enhance knowledge of operationsComplete budgeted capital improvements and manage vendors service contracts HVAC Pest Snow Landscaping etc by developing scope of work managing the competitive bid process and monitoring completion of capital projects and vendor servicesManage maintenance shop and inventory to company standards and lead with a safety mindset including wearing appropriate PPEAvailable for weekend work on call rotation and emergency service call dutiesPhysical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Must be able to remain in a stationary position 50 percent of the timeCommutable radius to propertyMust be able to ascenddescend a ladderFrequently moves equipment weighing up to 50 pounds across sitesConstantly works in outdoor weather conditionsKnowledge Skills and Abilities Leadership skills and understanding of effective management of personal development and career paths for all employees desiredStrong Microsoft Word Excel Outlook and Yardi or other industry software experience requiredExcellent verbal and written communication skills requiredKnowledge of Federal Fair Housing Laws & Guidelines a plusExcellent Customer Service skills requiredBilingual a plusEducation & Experience High School diploma or equivalent required5 years of multi family type operational management experience preferably with a comparable role in multi family experienceExperience in training budget development and managing expenses; bid and managing vendors service and general building contractors are essential skillsOne or more industry Trade certificationsDegrees NAHMS CAMT OSHA HVAC ETC requiredWillingness to get any required certifications within 6 months of hiring to meet any specific sitearea needsKnowledge of all hand and power tools cleaning supplies and protective equipmentBenefits Medical dental and vision insurance12 Paid Holidays & tenure based PTO accrualsEmployer contributions to Health Savings AccountsCompany paid Life & Disability Insurance403b retirement plan with company matchTax advantage accounts commuterparking medical & dependent care FSAHospital & Critical Illness InsuranceConfidential 247 Employee Assistance ProgramPay Range 32 35hourThe Community Builders is an equal opportunity employer

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