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- Superior communication skills including writing, presenting and interpersonal communication.
- Demonstrated ability to increase efficiency and continuously improve methods, approaches, and departmental effectiveness. Commitment to continuous learning.
- Demonstrated understanding of employment law, employee relations and communication.
- Demonstrated ability to see the big picture and provide useful and strategic advice and input across the company and on the senior leadership team.
- Ability to work independently with a high level of confidentiality and discretion.
- Ability to work with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives.
- Excellent customer service skills and professional demeanor at all times to interface effectively with all internal and external customers.
- Act as a neutral party to facilitate the resolution of disputes or conflicts between employees, management, or teams.
- Develop and implement strategies to improve employee morale, satisfaction, and retention.
- Collaborate with leadership and other departments to create a positive workplace culture and environment. Work collaboratively with Vitality & Well-being department on engagement events, DEI Committee, etc..
- Support management by providing human resources advice, counsel, and decisions; analyzing information and applications.
- Guide management and employee actions by researching, developing, writing, and updating policies, procedures, handbooks, methods, and guidelines; communicating and enforcing the organization's values.
- Oversee exit interviews to understand reasons for employee departures and identify areas for organizational improvement.
- Analyze turnover trends and provide actionable insights to senior leadership to reduce unnecessary employee attrition.
- Support managers in handling employee performance issues, coaching them on effective performance feedback, and ensuring alignment with company goals.
- Provide guidance on disciplinary actions, ensuring they are executed fairly and consistently, while maintaining compliance with relevant regulations.
- Comply with all existing government, labor and legal reporting and posting requirements including any related to the EEO, ADA, FMLA, ERISA, DOL, workers' compensation, OSHA, etc.
- Oversee Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA) compliance policy by setting up procedures to properly notify the employee and administering COBRA benefits.
- Assist the 401K Plan Administrators with record keeping, bi-annual meetings, enrollment, education, end of year information, terminated employees' information, etc.
- Provide oversight of the 401K Plan Audit and the filing of the Form 5500 for all benefit plans.
- Collaborate with department heads and managers to gather information about specific roles and ensure descriptions are up-to-date with current duties, responsibilities, and skills required.
- Develop and maintain standardized job description templates that ensure consistency in format, language, and structure across all roles within the company.
- Review job descriptions for compliance with relevant legal requirements, including those related to ADA (Americans with Disabilities Act), FMLA (Family and Medical Leave Act), and other applicable employment laws.
- Oversee the administration of workers' compensation claims, ensuring timely and accurate reporting to insurance carriers and compliance with legal and insurance requirements.
- Coordinate with injured employees, healthcare providers, insurance companies, and legal counsel to ensure smooth processing of claims.
- Monitor claims data and trends to identify opportunities for reducing the frequency and cost of workers' compensation claims.
- Maintain accurate records related to safety incidents, workers' compensation claims, training sessions, and compliance with regulatory requirements.
- Provide reports to senior management and external agencies as needed, including OSHA injury and illness logs, accident reports, and compensation claim statuses.
- Return-to-Work Programs:
- Develop and manage return-to-work programs for employees who have been injured on the job, ensuring a smooth transition back to work in a safe and supportive manner.
- Collaborate with managers, healthcare providers, and employees to create light-duty or modified work assignments as needed for employees recovering from injury or illness.
- Participate in the review, design, and implementation of employee benefit plans.
- Employee Benefits Communication:
- Lead the communication efforts for the benefits renewal process, including the creation of clear and engaging materials that explain plan changes, options, and enrollment processes.
- Organize benefits orientation sessions, webinars, and one-on-one meetings to help employees understand their benefits options and how to maximize their benefits.
- Work with internal communications teams to update the employee benefits portal, handbooks, and other resources to ensure that employees have access to current benefits information.
- Oversee and manage the open enrollment process, ensuring that employees have a clear understanding of their benefits options and deadlines.
- Ensure that the process runs smoothly, from setting up online platforms or paper enrollment forms to addressing employee inquiries and providing support during the enrollment period.
- Collaborate with department heads to ensure that all employees are notified and encouraged to participate in open enrollment.
- Administration of the Flexible Benefits Plan including Health Reimbursement Accounts (HRA) and Flexible Spending Accounts (FSA).
- Lead the design, development, and delivery of training programs tailored specifically for managers and supervisors at all levels of the organization.
- Provide training on effective performance management techniques, including goal setting, conducting performance reviews, giving constructive feedback, and managing underperforming employees.
- Provide training and resources to managers and HR staff on how to create, update, and evaluate job descriptions effectively.
- Ensure managers understand the importance of maintaining accurate job descriptions to support performance management, compensation, and compliance.
- Maintain HRIS database, including audits to maintain data integrity.
- Maintain confidentiality of information; including but not limited to employee data, pay information, employee relations, performance issues, and strategic company information.
- Maintain HR process manual for responsibilities.
- Maintain personnel files on all employees keeping up to date records on compensation, benefits, disciplinary actions, annual reviews, required health documentation, etc.
- Orient new employees on company policies and provide employee benefit packets.
- Create employee photo ID badges and update the HRIS system with demographics, pay rates, deductions, etc.
- Fingerprint all new employees (* less than 5 years) and forward to SBI for criminal background checks in accordance with company policy.
- Administer drug screenings for pre-employment and existing employees in accordance with company policy.
- Administer Family Medical Leave Act (FMLA) in accordance with applicable laws.
- Superior communication skills including writing, presenting and interpersonal communication.
- Demonstrated ability to increase efficiency and continuously improve methods, approaches, and departmental effectiveness. Commitment to continuous learning.
- Demonstrated understanding of employment law, employee relations and communication.
- Demonstrated ability to see the big picture and provide useful and strategic advice and input across the company and on the senior executive team.
- Ability to work independently with a high level of confidentiality and discretion.
- Ability to work with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives.
- Excellent customer service skills and professional demeanor at all times to interface effectively with all internal and external customers.
Director of Human Resources - Charlotte - The Sharon at SouthPark

1 month ago

Description
Job Description
Job DescriptionWe enrich the lives of those we serve by providing a nurturing environment that fosters joy, purpose, and well-being. The Sharon at SouthPark is a leading senior living life plan community located on a 28-acre campus near the heart of SouthPark. We are a non-profit long term care facility that offers independent living, assisted living, and skilled nursing care. At The Sharon at SouthPark our team member's number one responsibility is to deliver compassionate resident care every time
The Sharon at SouthPark, is seeking a seasoned Director of Human Resources for our Business Office. Founded in 1969, our not-for-profit community is currently home to over 400 seniors and approximately 320 team members. The Sharon at SouthPark is within a five-minute walk to numerous upscale retail establishments, office buildings, healthcare facilities and residential offerings. We recently completed an exciting multi-phase campus master plan that includes a new 42-unit independent living apartment building as well as a fully renovated and expanded health center, culinary kitchen, dining room and amenity spaces. Phase II of the campus master plan is in the initial planning stages and is expected to add a Center for Vibrant Living, and approximately 64 additional independent living apartments.
Reporting to the CFO, the Director of Human Resources is responsible for developing organizational strategies related to human resources and benefit issues and establishing human resource objectives in line with the organizational objectives. An HR Generalist, and a Recruiter, round out the HR Department, and report to the Director of HR. This position is responsible for maintaining the Human Resources portion of our HRIS system (using ADP) and administering company policies related to employee relations, performance management, compensation and benefits, as well as for maintaining accurate information system data files, personnel files on all employees, administering employee benefits, and keeping the company in compliance with laws and regulations related to human resources including new hire reporting, OHSA reporting, Workers Compensation, and 401K reporting.
QUALIFICATIONS
SUMMARY
The Director of Human Resources is responsible for developing organizational strategies by identifying and researching human resources issues, contributing information and analysis, and recommending to the organization, strategic thinking and direction that includes human resource objectives in line with the organization's objectives. This position is directly responsible for employee relations, performance management, compliance filings, job description management, safety and workers compensation management, benefit renewals, and manager training. Additionally, this position is responsible for overseeing the maintenance of Human Resources systems and administering company policies related to compensation and benefits, as well as maintaining accurate information system data files, and personnel files on all employees.
ESSENTIAL DUTIES AND RESPONSIBLITIES include the following.
Employee Relations
Performance Management
Compliance Filings
Job Description Management
Safety and Worker's Compensation Management
Benefit Renewals
Manager Training
Oversight of Human Resources Generalist and Recruiter
QUALIFICATIONS
EDUCATION and/or EXPERIENCE
Bachelor's Degree or combination of education/experience
Prior HRIS or Payroll system experience necessary
Minimum of 3-5 years HR
High proficiency in Microsoft Word, Excel, Outlook and PowerPoint
CERTIFICATES, LICENSES, REGISTRATIONS
SHRM Certification desired
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to lift, climb, or balance and stoop, kneel, crouch or crawl. Specific vision abilities required on this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
ACCESS TO PROTECTED HEALTH INFORMATION
Human Resources Director shall have limited access to demographic and insurance information: Name, Address, city, state, zip code, telephone number, insurance carrier, social security number, date of birth and Medical record number.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of this job, the employee will be exposed to inside environmental conditions, and on occasion, could be exposed to blood, other body fluids, and residents with communicable diseases.
The Sharon at SouthPark is an Equal Employment Opportunity (EEO) employer.
Taking care of our residents begins with taking care of our Employees.
To apply, please go to our Company's website: You may also apply through Indeed, or by sending your resume directly to the CFO at
Per company policy Proof of Influenza vaccine or approved medical/religious exemption is required for all employees.
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