Patient Care Advocate - Austin
2 weeks ago
Job summary
The Account Executive develops business partnerships by making effective sales contacts calls presentations. Responsibilities include growth promotion hospice programs services while maintaining standards practice consistent quality end-of-life care Serves agency staff representative physicians facilities discharge planners community agencies Responsible overall development referral growth assigned territory including facilities physicians care-at-home providers community agencies Fosters good working relations physicians third-party payors community agencies Develops implements evaluates quarterly annual territory plans achieve growth goals implement agreed strategies actions Develops business relationships providers making effective sales calls presentations targeted referral sources Maintains professional clinical knowledge provider services Acts liaison between referral partners agencies communicate information new products programs service delivery Meets patients families discuss home care services individual needs/concerns manage expectations needed Takes initiative building relationships Intake department patient care resources staff assure establishment effective communication referral sources internal stakeholders Updates maintains customer competitor profiles logs daily call activity documents plans follow-up activities reference sources Serves agency staff liaison physicians facility nurses social workers discharge planners community agencies works various community agencies facilitate delivery appropriate services potential patients As requested leadership participates marketing efforts purpose educating healthcare community hospice programs physician calls lunch learns health fairs speakers bureau CEU programs healthcare providers Prepares monthly tracking reports referral sources keeps informed key marketplace changes relating providers competitors Understand teamwork crucial part business able work well colleagues circumstances Using individual skills cooperates others accepts provides constructive feedback personal conflicts individuals involved Utilizes current Agency department-specific software complete assignments Promotes timely high-quality care patients caregivers life-limiting illnesses Demonstrates depth knowledge ensures compliance local state federal laws operations Agency Provides counsel Agency regarding needs community program development program financial viability Communicate attending physicians hospice physicians other physicians involved patient's care Timely submission required paperwork Demonstrates commitment professional growth participating hospice-sponsored in-service programs maintaining improving competency Promotes Hospices philosophy administrative policies Meets productivity standards Provides effective communication patients family members team members health professionals Carries duties assigned leadership Transportation Reliable transportation valid auto liability insuranceJob description
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