IBM Storage - Atlanta, United States - Converge Technology Solutions

Converge Technology Solutions Atlanta, United States

2 days ago

Permanent Technology / Internet

Description

About the Role

Join our team at Converge as a Senior Storage Engineer specializing in IBM Power for Google Cloud. By taking on this role, you'll have the opportunity to enhance your technical expertise by tackling complex challenges and supporting our growing global client base. We are looking for someone who pays attention to details and enjoys collaborating with diverse teams to strengthen our exceptional support and operations departments. In this role, you'll be at the intersection of Infrastructure Site Reliability and Storage, focusing on automation and platform engineering to establish efficient processes for the development team. Converge is currently going through significant growth, and we are excited to welcome you to our team.

Key Responsibilities

Act as the subject matter expert for all storage environments.
Design, build, and enhance the performance and availability of our storage platform.
Collaborate with storage operations teams on issue escalations.
Lead workshops, develop documentation, and provide tools to help the operations team tackle support requests efficiently.
Contribute to both public and internal documentation to elevate your impact and enhance the overall customer experience.
Work with observability teams to enhance telemetry, create new dashboards, and set up alerts.
Identify automation opportunities and develop automated solutions or work with the DevOps Team to implement them.

Required Skills and Experience

Strong verbal and written communication skills.
Excellent interpersonal and customer service abilities.
Exceptional organizational and attention to detail skills.
Proven time management skills with the ability to meet deadlines consistently.
Effective analytical and problem-solving capabilities.
Ability to prioritize tasks and delegate when necessary.
Comfortable working in a fast-paced and sometimes challenging environment.
Proficiency in Microsoft Office Suite or similar software.
Experience applying Systems Thinking to solve complex problems.
Scripting/coding skills in languages like Python or Ansible.
Deep understanding of storage systems design.
Proficient in operating in a Linux or Unix environment.
Extensive knowledge of Linux filesystems and storage drivers.

Education and Qualifications

Bachelor's degree in Computer Science or equivalent.
Minimum of 5 years' experience in a Storage Engineer role.
Prior experience with IBM PowerVC.
Experience managing complex, multi-tenant environments.
Preference for experience with IBM AIX.
Significant experience optimizing storage systems for challenging workloads.
Experience running distributed systems in a production setting.

Work Setup

Remote work/from home arrangement.

Benefits and Perks

We provide an attractive total rewards package, including base salary, quarterly bonuses, healthcare benefits, 401k matching, company stock programs, PTO/holidays, training opportunities, promotional possibilities, and more.

Converge Technology Solutions is committed to offering equal employment opportunities to all individuals, and we do not tolerate any form of discrimination or harassment based on various characteristics. Our inclusive approach ensures a fair and supportive working environment for everyone.

Additional Information

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