Customer Service Representative - Hayward, United States - Noble Direct

Description

Build relationships by providing exceptional customer service and increasing brand exposure through informative conversations
Have a thorough understanding of all products and services offered to be able to create targeted recommendations based on the customer's wants and needs
Ensure brand loyalty by handling consumer complaints or issues with poise and professionalism and be able to deliver timely solutions
Work amongst other Brand Managers to develop brand awareness strategies focused on the services the client offers, the quality of those services, and their reputation
Provide ongoing feedback by working directly with the customer service and sales department to receive real-time feedback as to what customers are looking for

Compensation package:
Bonus opportunities
Commission pay
Responsibilities

Build relationships by providing exceptional customer service and increasing brand exposure through informative conversations
Have a thorough understanding of all products and services offered to be able to create targeted recommendations based on the customer's wants and needs
Ensure brand loyalty by handling consumer complaints or issues with poise and professionalism and be able to deliver timely solutions
Work amongst other Brand Managers to develop brand awareness strategies focused on the services the client offers, the quality of those services, and their reputation
Provide ongoing feedback by working directly with the customer service and sales department to receive real-time feedback as to what customers are looking for
Benefits


Pay:
$ $1,200.00 per week


Compensation package:
Bonus opportunities
Commission pay
We are a business development and consulting firm looking for a Customer Service Representative.

We are searching for an out-of-the-box thinker and master communicator that will be able to contribute to the growth of our client through direct-to-consumer customer service strategies.

We specialize in business mentorship and are passionate about finding, developing, and supporting each of our... trusted employees.

We work closely in a collaborative environment that embraces challenges, hard work, and lives to go above and beyond while we create forward-thinking customer service and business development strategies.

Customer Service Representative Responsibilities:

• Build relationships by providing exceptional customer service and increasing brand exposure through informative conversations
• Have a thorough understanding of all products and services offered to be able to create targeted recommendations based on the customer's wants and needs
• Ensure brand loyalty by handling consumer complaints or issues with poise and professionalism and be able to deliver timely solutions
• Work amongst other Brand Managers to develop brand awareness strategies focused on the services the client offers, the quality of those services, and their reputation
• Provide ongoing feedback by working directly with the customer service and sales department to receive real-time feedback as to what customers are looking for

Qualifications and Skill Sets Preferred:

• At least 1-2 years of experience in a client-facing role, account management, or customer service type position (this is preferred, but not required)
• Undeniable work ethic with a track record of proven high performance
• Must be a proven relationship builder with exceptional social skills and the ability to positively influence groups of people
• The kind of person who responds and follows through by responding to emails, calls, inquiries, and requests immediately
• Willing to become an expert in marketing industry trends, best business development practices, and creating seamless brand experiences

Job Type:
Full-time


Pay:
$ $1,200.00 per week


Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Work Location:
In person

Company information
We are known for creating mind-blowing marketing plans that leave a long-lasting impression on people's minds. We also provide high-speed, reliable solutions for consumers and businesses to keep communication flowing anywhere, anytime.
Logistics, Transportation, Retail, Technology, Logistics and Supply Chain, E-commerce, Industrial & Manufacturing, Technology & Telecom, Supply Chain Management, Supply Chain

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