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Seneca

    Assistant Hotel General Manager - Seneca, United States - Quality Inn Seneca

    Quality Inn Seneca
    Quality Inn Seneca Seneca, United States

    4 weeks ago

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    Description


    We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations.

    When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience.

    Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity for you


    Responsibilities


    • Consult with the general manager to ensure that all guest service standards are met daily
    • Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
    • Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
    • Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
    • Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability

    Qualifications


    • You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field
    • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
    • Proven customer service experience as a manager; strong guest-focused mentality
    • Showcase exceptional organizational, communication, and problem-solving skills
    • You must have 3 or more years of experience working in the hospitality field
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