Customer Service Representative - 14.00/hr - Jacksonville - Solera, Inc.

    Solera, Inc.
    Solera, Inc. Jacksonville

    19 hours ago

    Description

    Customer Service Representative Role

    Solera Inc is a global leader in data and software services providing connected digital experiences across the vehicle lifecycle. With over 300 million transactions annually, Solera has partnerships with 235,000+ businesses in more than 90 countries.

    The Job Description:

    This role involves being the primary point of contact for customers calling local dealerships. As an Inbound Customer Service Representative you will handle customer inquiries, schedule service appointments using dealership booking systems and provide excellent communication to manage expectations.

    • Be the first point of contact for customers
    • Schedule service appointments on behalf of car dealerships

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