- Lead the Banquet Servers team during events, providing guidance and support to ensure smooth operations.
- Coordinate with event managers and meet clients during events to understand their needs and preferences, and ensure that all requirements are met.
- Oversee the setup and arrangement of banquet rooms according to event specifications, including tables, chairs, linens, and decorations.
- Collaborate with the culinary team to coordinate food service timing and ensure that all dietary restrictions and special requests are accommodated.
- Ensure the timely and efficient service of food and beverages during events, maintaining high standards of quality and presentation.
- Monitor the cleanliness and organization of banquet areas, including dining areas, service stations, and storage areas.
- Train and mentor Banquet Servers, providing ongoing coaching and feedback to enhance their performance.
- Address any issues or concerns raised by clients or guests during events and resolve them promptly and effectively.
- Maintain inventory of banquet supplies and equipment, and coordinate with the appropriate departments to ensure adequate stock levels.
- Adhere to all hotel policies and procedures regarding safety, sanitation, and guest satisfaction.
- Other duties as assigned.
- Previous experience in a banquet or catering environment, with at least 2 years of supervisory experience preferred.
- Flexibility to work evenings, weekends, and holidays as needed.
- High school diploma or equivalent required; additional education or certification in hospitality management is a plus.
- Strong leadership and communication skills, with the ability to motivate and inspire team members.
- Excellent organizational and time management abilities, with a keen attention to detail.
- Customer-focused mindset with a commitment to providing exceptional service to clients and guests.
- Knowledge of food and beverage service techniques, as well as safety and sanitation standards in a hospitality setting.
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Banquet Captain - Louisville, United States - Galt House Hotel
Description
The legendary Galt House AND newly renovated Crowne Plaza Louisville Airport Hotel are currently hiring BANQUET CAPTAINS. As a Banquet Captain, you will play a crucial role ensuring the success of our banquet events by supervising our Banquet Servers and maintaining exceptional standards of service. It is an excellent position if you are seeking a career path in banquets, events, convention services and beyond
Responsibilities
Qualifications
