Bilingual Patient Care Coordinator - West Palm Beach - NEUROSPINE PLUS LLC

    NEUROSPINE PLUS LLC
    NEUROSPINE PLUS LLC West Palm Beach

    1 day ago

    Default job background
    Full time
    Description

    Job Title: Bilingual Scheduler/Patient Care Specialist

    NeuroSpine Plus (NSP) is seeking a bilingual Spanish Scheduler/Patient Care Specialist to join our multi-disciplinary practice. This role requires excellent customer service skills and the ability to thrive in a patient-focused environment.

    The ideal candidate will possess fluency in Spanish, strong communication skills, and experience with various insurance processes.

    Key Responsibilities:

    • Schedule appointments for patients
    • Register new patients and update records
    • Communicate effectively with patients and staff
    • Perform front desk tasks, including filing, faxing, and data entry
    • Answer telephones and manage phone calls
    • Monitor and communicate changes in patients' conditions

    Requirements:

    • Experience with insurance processes and referrals
    • Excellent oral and written communication skills
    • Computer proficiency, including scanning, uploading, and document transfer
    • Ability to prioritize tasks effectively
    • Patience and compassion when interacting with patients

    Work Schedule:

    • Monday - Friday, 8:30a - 5:30p


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