Manager, Engineering - Boston, United States - Grubhub

Description

About The Opportunity

We are passionate about linking hungry diners with our extensive network of over 300,000 restaurants nationwide. Our cutting-edge technology, user-friendly platforms, and efficient delivery capabilities set us apart, establishing us as a leading player in the online food ordering industry. When you join our team, you become part of a vibrant community that collaborates to innovate, solve challenges, grow, work diligently, and most importantly, have a great time along the way.

Why Join Us

Grubhub embodies a unique blend of a genuinely enjoyable culture with innovation and teamwork. We believe in empowering individuals and creating pathways for new opportunities. If you're seeking a place that cherishes robust relationships, embraces diverse ideas – all while enjoying a fun environment – then Grubhub is the ideal place for you.

Additional Insights About the Role

• We are searching for an individual to join the Merchant team in the capacity of an Engineering Manager. In this role, you will be tasked with spearheading and constructing essential features of Grubhub for Restaurants and our onboarding platform. Our merchant partners are engaged in various activities – from crafting delightful food to marketing their businesses, managing finances, addressing reviews, and more. Across the country, hundreds of thousands of merchants utilize our application for these purposes and beyond. Understanding their operations is crucial for us, and we aim to integrate seamlessly into their workflows by providing a user-friendly portal to engage with Grubhub.
• Your responsibilities will involve leading a team to conceptualize, design, develop, maintain, and expand new and innovative features for our merchant partners. Our Engineering Managers wear multiple hats – collaborating with other tech teams, product managers, designers, and business stakeholders to create a high-quality application utilized by merchants nationwide.

Your Impact on Our Team

• Guide and mentor a team comprising senior and junior engineers focused on delivering efficient, flexible, and scalable features to Grubhub merchants.
• Define a compelling vision for the team, aligning closely with product managers and various technology teams. Steer the team towards developing features that offer seamless experiences and increased value to merchants.
• Collaborate with product and business leaders to outline your roadmap, establish deliverables, and define timelines.
• Lead your team's agile ceremonies while positively influencing the planning, refinement, and execution of your team's objectives in a fast-paced development environment.
• Cultivate a diverse team and foster a collaborative, inclusive atmosphere.
• Implement and leverage metrics to assess features post-deployment, ensuring proper functionality and timely alerts when necessary.
• Contribute to promoting robust software architecture, development best practices, and the adoption of new technologies.

Your Qualifications

• Bachelor's Degree in Science, Programming, Engineering, or a related field, or equivalent practical experience
• Over 7 years of software engineering background, including at least 2 years in a management capacity
• Demonstrated experience in managing a team of Engineers, providing mentorship, and fostering career growth
• Proficiency in React, JavaScript, HTML5, and CSS3
• Adept at troubleshooting production issues using observability and logging tools
• Proven ability to work with modern web frameworks or libraries like React
• Track record of creating, owning, and maintaining scalable and reusable apps, features, and components
• Experience in a test-driven development setting
• Advocacy for strong software architecture, development best practices, and the integration of new technologies
• Experienced in self-direction and accountability for deliverables
• Familiarity with Agile methodologies
• Collaborate with your team to ensure platform health, including participation in a 24/7 on-call rotation for maintaining an excellent customer experience

And you embody the qualities we seek in all leaders within our engineering team:

• Build and empower exceptional teams - Leaders recruit, inspire, nurture, and empower outstanding individuals and teams. They eliminate obstacles, coach, and establish mechanisms to facilitate scalability, efficiency, and quality.
• Celebrate and reinforce success - Our workforce is diverse, recognizing that acknowledging individual strengths and passions will enhance engagement and motivation.
• Thorough understanding - We delve deep, comprehending the subject matter in great detail, not at a surface level. We build trust by focusing on and comprehending details. You exhibit the capability to gather essential data to support decision-making.
• Set high standards - Leaders establish lofty goals, push boundaries, and hold themselves and their teams accountable.
• Innovative mindset - Leaders think proactively and globally, finding innovative solutions to deliver breakthrough results, rejecting the status quo.
• Make Educated Decisions - We favor data-driven, impartial decisions. Never shortsighted or myopic, always prioritizing what's best for Grubhub. We are open to revisiting decisions when circumstances change.
• Owning responsibility - Leaders take ownership of problems, decisions, and communication. We seek individuals who broaden their scope of responsibility and accountability beyond their direct responsibilities.
• Stay humble and self-critical - Leaders are always learning, acknowledging errors, and striving for improvement.
• Establish trust and respect - Leaders earn trust through consistent, transparent, and fair actions. We treat others with respect at all times.
• Drive results - Leaders concentrate on outcomes. They simplify complexities, act with urgency and purpose.
• Effective communication - Actively listen, engage in dialogue, be authentic and sincere, comprehend the impact of words and non-verbal cues.

Additional Benefits

• Flexible Paid Time Off. Grubhub employees enjoy ample time off to rejuvenate.
• Health and Well-being. We offer excellent medical benefits, employee network groups, and paid parental leave among other programs to support your overall wellness.
• Competitive Compensation. You will receive a competitive base salary along with eligibility for attractive incentives, bonuses, commission, or RSUs based on your role.
• Learning and Advancement Opportunities. At Grubhub, we prioritize your personal and professional growth. We empower you to lead and advance your career through training, coaching, and mentorship initiatives.
• MealPerks. Enjoy complimentary meals on us. Our employees receive a weekly Grubhub credit to indulge in meals and support local eateries.
• Engagement Activities. Each Grubhub office features a Culture Crew led by employees, connecting individuals through enjoyable events and initiatives like Wellness Wednesdays, Slack competitions, and virtual social gatherings.
• Community Involvement. At Grubhub, we are dedicated to giving back through initiatives such as the Grubhub Community Relief Fund and contributing $1 million to the Equal Justice Initiative in 2020. Employees also receive paid time off annually to support causes they are passionate about.

Grubhub is committed to fostering an inclusive workplace that celebrates diversity, mirroring the diverse range of customers we serve. We assess all qualified applicants impartially, irrespective of race, color, religion, age, gender, sexual orientation, identity, national origin, disability, veteran status, or other legally protected characteristics. If you are seeking employment in the U.S. and require reasonable accommodations during the application process, please contact us via email to address your needs. Please note that only inquiries related to accommodation requests will receive responses from this email address.

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