Medical Office Assistant - Nogales, United States - The Staff Pad

Description

The Staff Pad has partnered with a community health center south of Tucson, Arizona. We are seeking a Medical Billing Representative - Business Office Assistant to join our client's organization that has been recognized as a "National Quality Leader" by the US Department of Health and Human Services. As a Medical Billing Representative - Business Office Assistant, you will be responsible for providing staff support to the Supervisor of Billing/Business Office in maintaining and operations the firm's business systems. You will also liaise with Team Leads and Medical Billing Representatives in a collaborative effort.

Enjoy beautiful state parks that offer tranquil fishing and boating experiences, golf courses with breathtaking views of the rivers, mountains & wildlife and walking trails

PERKS:
*100% paid health insurance
*Life, Long-Term Disability, Dental & Vision Insurance
*401 K with a 5% match
*PTO + 9 Paid Holidays

Responsibilities:

• Respond to requests for assistance from colleagues in a positive and helpful manner.
  
• Process all insurance claims promptly, utilizing electronic and paper claims.
  
• Ensure professional and courteous treatment of staff and patients as necessary, optimizing customer service.
  
• Enter insurance payments into patient accounts and process benefit correspondence, ensuring accurate record-keeping.
  
• Monitor and follow up on accounts until balances are resolved or turned over to the self-pay portion.
  
• Review credit accounts and initiate refunds to insurance companies or patients as required.
  
• Print daily reports, verify payment entry, balance at day end, and post batches on a daily basis.
  
• Prioritize work received and complete tasks on time.
  
• Handle correspondence from insurance companies, answer telephone calls, screen inquiries, and provide information as needed.
  
• Identify and correct billing errors.
  
• Provide support to the Patient Accounts Specialist when necessary.
  
• Maintain strict confidentiality regarding patient accounts.
  
• Perform other related duties as assigned.
  

Requirements

• High School Diploma or equivalent
  
• One or more years of experience in medical office environment is preferred.
• Bi-lingual in English/Spanish is preferred.
  
• Knowledge of medical billing practices and clinic policies and procedures preferred.
  
• Knowledge of medical terminology, ICD-10, CPT and HCPCS coding preferred.
  
• Knowledge of insurance company operating procedures preferred.
  

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