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Gurnee

    Host/Hostess - Gurnee, United States - Great Wolf Lodge

    Great Wolf Lodge
    Great Wolf Lodge Gurnee, United States

    1 week ago

    Great Wolf Lodge background
    Regular, Full time
    Description
    Job Description

    Pay: $14 per hour

    At Great Wolf, theHost/Hostessis the first impression for guests in their dining experience and is critical to ensuring all feel welcomed. The Host/Hostess is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.

    Essential Duties & Responsibilities

    • Welcomes patrons and escorts them to their assigned dining area; tracking table availability via floor plan board
    • Informs customers of promotions and notifies them of assigned server
    • Manages patron wait list as needed
    • Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
    • Helps dining room staff by setting and clearing tables; replenishing water; and serving beverages as needed

    Basic Qualifications & Skills

    • Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
    • Successful completion of criminal background check and drug screen

    Desired Qualifications & Traits

    • Previous host and/or restaurant front of house experience
    • Strong communication skills
    • Proven teamwork
    • Projects professional image that inspires trust and confidence
    • Enthusiastic and positive energy

    Physical Requirements

    • Able to lift up to 30 lbs.
    • Able to bend, stretch, and twist
    • Able to stand for long periods of time
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