Account Manager - New York, NY

Only for registered members New York, NY, United States

3 weeks ago

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Job summary

We are looking for an Account Manager to help develop and implement our AM / CS playbook across an ever-expanding customer base of sponsor and broker users.

Responsibilities

  • Retention & Relationship Management – Build and maintain relationships across customer stakeholders to drive engagement, advocacy, renewals, and upsells.
  • Customer Enablement & Education – Deliver post-onboarding "wow" moments through ongoing training, product education, feature adoption, and usage tracking to ensure long-term success.

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