Director, People - Westlake, United States - TravelCenters of America

    TravelCenters of America
    TravelCenters of America Westlake, United States

    1 month ago

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    Director, People & Culture (Corporate HRBP)

    TravelCenters of America
    Westlake, OH
    Mar 06, 2024
    Executive

    Human Resources

    Job Description


    Theres never been a better time to join TravelCenters of America For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

    Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

    From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TAs success.

    This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TAs future.

    Summary The Director, People & Culture (Corporate HRBP) is responsible for supporting Support Center team members and line managers within TravelCenters of America, defining and delivering the people plan that enables the business to achieve its goals, with engaged, high-performing teams.

    This individual provides people & culture (P&C) support for a broad spectrum of activities based on advanced experience in this field and skilled judgement, ensuring consistent and effective delivery of P&C initiatives and projects in line with local legislation, TA policy and best practice.

    The P&C Director will support senior leaders as a strategic business partner providing business driven insights to support decision making and determine appropriate business wide interventions.

    They also act as coach to the team, and a champion for team effectiveness, values & behaviors and leadership expectations.

    The Director will act as a line manager for an assigned team of P&C advisors driving the appropriate behaviors to achieve success, including a continuous improvement culture, whilst delivering performance management, technical development, and coaching.


    Duties and Responsibilities:

    People fundamentals Deliver reliable, compliant, and secure HR operations in support of the business Ensure health, safety & duty of care for our people Provide analytics and insights to make robust people and business decisions Provide business facing HR consultation and advice to senior leadership and may facilitate resolution of everyday queries and coaching to drive engagement, pre-empting and resolving employee relations (ER) cases, and ensuring that diversity and inclusion are a foundation of the P&C people plan and supported throughout all people management activity.

    Develops a deep understanding of the business and the people they support Partners closely with other P&C advisors and Centers of Expertise to agree and define product outcomes, and activity prioritization, employee development, performance management, coaching, etc.

    Leverages best practices and identifies efficiencies and opportunities for synergies by connecting across P&C teams Ensures personal and team compliance with the function's safety and ethics rules and processes, follows procedures, and provides an exemplary display of bp's Values & Behaviors.

    Right people, right place, right time Create & sustain an effective organization to support delivery of business strategy, and focuses on driving and delivering organizational change initiatives as appropriate Support the Talent Acquisition team to attract, select and retain the right people from the internal and external market, demonstrating our compelling employer brand Support the development of a strategic talent plan for the business, working in partnership with the talent team to ensure it is aligned to business strategy and taking into account the external environment Drives talent management initiatives, enabling people to build the capabilities our business values Environments where people & performance thrive Enable a compliant and high-performance culture through aligned performance management, reward and recognition frameworks, managing the delivery of integrated solutions to the business and overseeing the ongoing and annual reward processes.

    Drive engagement with our people from their very first interaction with bp. Leverages agile methodologies to maximize value to end customer (business leaders, and employees).

    Key capabilities Partnering with the business & coaching for success Proactive talent management & Employee relations Delivering value through agile work practices & digitally enabled Willingness to challenge established practices and offer new solutions if needed Delivering through bp values and behaviors & bp leadership expectations Great communication skills and the ability to influence key senior stake-holders Qualifications Bachelor's degree or equivalent work experience required.

    Degree preference in Business Administration, Human Resources, or other relevant field.

    Usually requires at least 10 years experience in Human Resources, proven capability and experience in strategic talent management, employee relations, change management, and organizational development.

    Strong leadership capability and a role-model of best practices in building capability, coaching and driving high performance.

    Track record of effective strategic partnering and executive level coaching, with demonstrated ability to apply business acumen and clearly link value to business results.

    Experience with organizational change and working in a matrixed organization and working knowledge of local labor legislation and regulations.


    With us, youll enjoy:

    Competitive wages and annual bonus opportunity Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement with company paid training Not all benefit plans are available to all team members.

    For a more comprehensive list of benefits, please visit Pay Range A pay range listed reflects the potential pay for this role.

    The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills.

    Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace.

    We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law.

    At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process.

    If you would like to request an accommodation related to the recruitment process, please email us at appadata- In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.

    Working Conditions / Physical Requirements In this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl.

    The employee is occasionally required to lift and/or move objects.

    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time.

    This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

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