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- Manage a production team of 10-12 analysts focused on preforming discretionary, special and required audits, ensuring productivity, timeliness, and quality expectation goals are met.
- Analyze data metrics, provide reporting on findings and assist with recommendations as to appropriate corrective action or gap-related solutions.
- Ensure data integrity between documents and systems.
- Meet with operations managers on a monthly basis to review findings and promote issue remediation and quality improvement.
- Keep abreast of all company policies and procedures as well as federal and state regulatory changes
- Achieve a minimum of 96% Productivity, 90% Quality, 95% completion within SLA
- Work on special projects as needed.
- A background in Quality Control, Quality Assurance, Underwriting and/or Processing of residential mortgage loans.
- Must be a self-starter and self motivated to meet job expectations and goals
- Must be organized, detail-oriented and able to use good judgment
- Ability to thrive in a fast paced, multi-tasking, paperless environment and to manage multiple deadlines
- Clear and effective communication skills
- Proficient with Microsoft Office Products. (Excel, Word, Outlook, Power Point)
- Robust mortgage industry experience is highly desirable
- Proficiency in all areas of loan documentation, loan policies/guidelines, and procedures understanding of current mortgage lending
- Ability to identify and solve problems with strong attention to detail with a focus on data accuracy and integrity
- Ability to build and develop strong teams
- Mortgage Leadership: 2-5 years
- Mortgage: 5+ years
- TRID: 3 years preferred
- Encompass: 1-3 years preferred
- Auditing: 1-3 years
- Education
- 4-year college or graduate degree
In-Line Quality Assurance Manager - Westlake Village, United States - AmeriHome Mortgage Company, LLC
Description
Job Title:In-Line Quality Assurance Manager
Location:
CA - Westlake Village
What you'll do:
The ILQA Manager will lead a team of In-Line Quality Assurance Analysts (ILQA) within the Correspondent Lending (CL) and Credit Ops LOBs who are responsible for the in-line review of loans from non-delegated to file delivery through purchase decision. The candidate must possess a thorough working knowledge of residential lending programs and practices and demonstrate the ability to partner with each of the mortgage operations teams and departments to oversee loan review accuracy and issue remediation in a timely manner. The individual will be expected to minimize risk by maintaining a high level of regulatory and procedural compliance. The successful candidate must also be highly self-motivated, entrepreneurial, organized and passionate about growing a business in a team.
What we are looking for:
What You Will Do:
Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career
About the company:
AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
Western Alliance Bancorporation