Optical Retail Sales Associate FT Dubuque, IA - Eyemart Express

Eyemart Express Dubuque, United States

2 days ago

Description

Job Description

Optical Retail Sales Associate Full Time

$15-$18 an hour + Incentives

Optical Retail Sales experience is preferred but not required. We are willing to train.

Job Description:

The Retail Sales Associate, also known as a Retail Optician, will primarily assist patients in selecting the eyeglass frames, lenses and lens coatings that best suit their needs. The Retail Associate will also be responsible for ensuring the lab technicians have accurate measurements and prescription information for grinding, coating and fitting lenses to the frames. Once the glasses are complete, the Retail Associate is responsible for dispensing the glasses to the patient.

Duties and Responsibilities:

Provide exceptional customer service
Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges
Compute and process payment transactions/refunds using in-house Point of Sale system
Perform other administrative tasks as assigned
Process insurance claims
Maintain up-to-date knowledge of products
Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
Input customer information into computer system
Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.e. frames, lens type, coatings)
Take necessary measurements (i.e. measuring the patient's pupillary distance)
Prepare work order for lab ensuring all pertinent information is listed (i.e. patient information, prescription, lens size/type, measurements, special tinting or coating, etc.)
Pull correct lenses according to work order specifications
Inspect final product for accuracy; adjust completed glasses to fit patient using pliers, hands and heat if necessary to bend frames accordingly
Educate patient on how best to care for their glasses
Adjust/repair damaged frames, replace nose pads and missing screws
Price, stock and straighten merchandise

Education and Experience Requirements:

High School Diploma or GED
Experience working in retail, customer service, or sales
Experience working in the optical industry is preferred

Skills and Abilities:

Ability to stand for prolonged periods of time (up to 8 hours per day per scheduled shift)
Ability to occasionally stoop, bend, kneel, crouch, reach, and twist
Ability to lift, carry, push, and/or pull up to approximately 25 lbs
Must possess excellent hand-eye coordination and fine motor skills
Ability to operate basic office equipment
Ability to communicate clearly and concisely, both orally and in writing
Ability to correctly read and interpret prescription specifications and input into computer properly to ensure lenses are cut properly
Ability to multi-task
Ability to identify and solve problems, and facilitate problem solving
Attention to detail
Time management skills - ability to prioritize and work quickly and efficiently when there are multiple customers to assist
Ability to deal with stressful situations such as dissatisfied customers
Ability to establish and maintain effective working relationships with fellow employees

Working Environment:

Work is performed primarily in an indoor retail store setting
High level of interaction with general public
Work is independent and with patients
Environment is often fast-paced and deadline oriented
Work with small manual tools (screwdriver, pliers, etc.) on a regular basis
Some exposure to dusts, fumes, glass and/or plastic lens particulates, standard chemicals found in optical lab (some of which may be allergenic), metal alloy (solid and melted), moderately high levels of noise, fluorescent lighting, cleaning agents and electrical energy in the lab

Sales Associate

1 week ago

Hibbet Sports Dubuque, United States

Hibbett Sports - JobID: JR102463 [Retail Sales / Store Associate / Team Member] As a Sales Associate at Hibbett Sports, you'll: Provide outstanding customer experiences; Encourage services provided by our company; Track sales by following guidelines and using results to improve s ...
Sales Associate

1 week ago

Spencer Gifts Dubuque, United States

Spencer's - JobID: J3W6BV616BHBY3MRW8C [Retail Sales / Store Assocaite / Cashier] As a Sales Associate @ Spencer's, you'll: Maintain Guest Services; Efficiently operate POS, maintaining security of cash; Support the Store Management Team by generating sales, conducting housekeepi ...
Sales Associate

1 week ago

Kay Jewelers Dubuque, United States

Kay Jewelers - Dubuque, IA [Sales Associate / Team Member] As a Sales Associate/Jewelry Consultant at Kay Jewelers, you'll: Be responsible for providing a superior experience to the valued customers; Engage customers in conversation to understand their needs and desires; Present ...
Sales Associate

1 week ago

Spencer Gifts Dubuque, United States

Spencer's - JobID: J3T6RN64NHPXW3XB025 [Retail Sales / Store Assocaite / Cashier] As a Sales Associate @ Spencer's, you'll: Maintain Guest Services; Efficiently operate POS, maintaining security of cash; Support the Store Management Team by generating sales, conducting housekeepi ...
Sales Associate

1 week ago

Spirit Halloween Dubuque, United States

Spirit Halloween - JobID: J3W6BV616BHBY3MRW8C [Sales Associate / Team Member] As a Sales Associate at Spirit Halloween, you'll: Acknowledge all guests through a greeting, smile or eye contact regardless of the task at hand; Demonstrate knowledge of store products and use this kno ...
Sales Associate

1 week ago

Blain's Farm & Fleet Dubuque, United States

Blain's Farm & Fleet NW Arterial [Retail Sales / Team Member] As a Sales Associate at Blain's Farm & Fleet, you'll: Set and remove Ad prices for the appropriate sales and check for pricing accuracy; Maintain displays and face shelved products; Utilize computers to determine produ ...
Sales Associate

2 weeks ago

Walmart Dubuque, United States

Walmart Dodge St - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure c ...
Seasonal Sales Associate

2 weeks ago

Men's Wearhouse Dubuque, United States

Men's Wearhouse - 806 Wacker Dr Ste [Sales Associate / Team Member] As a Sales Associate at Men's Wearhouse, you'll: Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals; Build a relationship with your cus ...
Retail Sales Associate

1 week ago

Old Navy Dubuque, United States

Old NavyOld Navy - JobID: [Sales Associate / Team Member] As a Sales Associate at Old Navy, you'll: Express your passion for apparel and fashion trends that will enable you to thrive, drive sales, and delight customers as you execute company processes & procedures; Create memorab ...
Sales Associate LensCrafters

1 week ago

EssilorLuxottica Dubuque, United States

Requisition ID: Store #: LensCrafters Position:Part-TimeTotal Rewards: Benefits/Incentive InformationAt LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.By joining our team, you'll learn about the ...
Sales Associate LensCrafters

2 weeks ago

EssilorLuxottica Dubuque, United States

Sales Associate LensCrafters · Date: Apr 13, 2024 · Brand: LensCrafters · Location: · Dubuque, IA, US, 52002 · **Requisition ID:** 839619 · **Store #** : LensCrafters · **Position:** Part-Time · **Total Rewards: Benefits/Incentive Information \_US)** · At LensCrafters, we're pass ...
Sales Associate LensCrafters

2 days ago

EssilorLuxottica Dubuque, United States

Requisition ID: 839619 · Store #: LensCrafters · Position:Part-Time · Total Rewards: Benefits/Incentive Information · At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. · By joining our team ...
Store Sales Associate

2 weeks ago

PPG Industries Dubuque, United States Part time

Immediately Hiring · Part Time Store Sales Associate in Dubuque, IA · Starting Pay $15.00 per hour · Opportunity to grow your career and weekly pay · Text the word "PPG" to the number to apply for this position via text · This position is for approximately 30 hours per week ...
Optical Sales Associate

1 week ago

Shopko Optical Dubuque, United States

Job Description · Job DescriptionIt all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportu ...
Automotive Sales Associate

1 week ago

Finnin Kia Dubuque, United States

At Finnin, we strive to make every customer a customer for life. · Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. · Every employee at Finnin Ford is absolutely critical to its success. · Our promise is to keep delive ...
Part-Time Sales Associate

1 week ago

Caleres Dubuque, United States Part time

Caleres NW Arterial [Sales Associate / Team Member] As a Sales Associate at Caleres, you'll: Actively build strong customer relationships by providing superior customer service; Resolve customer concerns in a professional manner; Set and achieve personal and team sales goals; Ass ...
Retail Sales Assistant/Sales Associate

1 week ago

Eclipse Enterprises Balltown, United States

Balltown Iris Gallery offers a unique experience, revealing the beauty of the eyes through macro photography and transforming it into a work of art. In less than 3 years, we have already created a strong network of over 130 galleries in 16 countries. As a rapidly expanding compan ...
Part-Time Sales Associate

1 week ago

Famous Footwear Dubuque, United States Part time

Famous Footwear - Asbury Plaza 2495 NW Arterial [Sales Associate / Team Member] As a Sales Associate at Famous Footwear, you'll: Greet customers warmly creating a welcoming environment and building rapport with customers to understand their preferences; Provide personalized assis ...
Part Time Sales Associate

2 weeks ago

TJX Companies Dubuque, United States Part time

Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. Its an environment of endless possibilities, where everyone is empowered to think on their feet, e Sales Associate, Part Time, Cu ...
Senior Retail Sales Associate

1 week ago

Men's Wearhouse Dubuque, United States Part time

Men's Wearhouse - 806 Wacker Dr Ste [Sales Associate / Team Member] As a Retail Sales Associate at Men's Wearhouse, you'll: Learn and demonstrate tuxedo product knowledge, including sizing, style, and accessory options; Assist in the tailor shop; Assist with all customer needs, s ...