Call Center Specialist-Comm Ctr - Urbana, IL
3 weeks ago
Job summary
The Call Center Specialist performs telecommunications tasks under general supervision as a member of a team in operating computerized communication systems for the Carle entity following established policies and procedures.
Responsibilities
- Answer all incoming telephone calls in a pleasant, professional manner.
- Demonstrates a broad knowledge of the Carle organization and uses multiple resources to analyze and identify customer's needs and determines how to assist each caller in the appropriate manner.
Job description
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