Shift Leader - Melrose Park, United States - Dunkin'

Dunkin' Melrose Park, United States

1 week ago

Description

We are looking for Shift Leaders to join our Dunkin' team

Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience.

They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Competencies:

Great Focus:

Understands and exceeds guest expectations, needs and requirements
Displays a sense of urgency with guests
Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
Resolves guest concerns by following Brand recommended guest recovery process

Passion for:

Sets and maintains high standards for self and others, acts as a role model
Consistently meets or exceeds goals
Contributes to the overall team performance; understands how his/her role relates to others

Problem Solving and Decision Making:

Identifies and resolves issues and problems
Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence:

Develops and maintains relationships with team members
Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Skills and Qualifications:

Fluent in English
Restaurant, retail, or supervisory experience
Math and writing skills
Basic computer skills
At least 18 years of age (where applicable)
High School diploma or equivalent, preferred

Responsibilities:

Team Environment:

Support a respectful team environment
Communicate shift priorities, goals and results with team members
Support the training of crew members as requested
Provide coaching and feedback to crew members

Operational Excellence:

Create and maintain a guest first culture in the restaurant
Resolve guest issues
Ensure Brand standards, recipes, and systems are executed
Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability:

Drive sales goals and results
Execute restaurant standards and marketing initiatives
Manage cash over/short during shift
Ensure all products are prepared according to Brand standards

Company Introduction

We aim to have every guest leave our Dunkin' and Baskins with a smile on their face.

As members of our community for over 25 years, we take great pride in the fact that our restaurants serve as the local hangout spot for many individuals.

We also understand the great responsibility we have in helping our neighbors have a fresh start every morning.

Shift Leader

1 week ago

Papa John's - Awwal Chicago, United States

**Shift Leader** · The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations ...
Shift Leader

1 week ago

Chicago, IL (Wacker Dr HB0008) Chicago, United States

A Shift Manager provides leadership to crew and other leads during a shift to ensure great quality, service and cleanliness to customers. Shift Managers may operate the restaurant independently from time to time with or without direct support from onsite upper management. Shift M ...
Shift Leader

1 week ago

Infinity Ventures Des Plaines, United States

"DISCOVER PLASTICS. SLG. SLG Kunststoff GmbH is an independent, medium-sized family-owned company with headquarters in Bernau im Schwarzwald and another facility in Buggingen im Markgräflerland. With 280 employees, we manufacture plastic injection molded parts for various industr ...
Shift Leader

1 week ago

Firehouse Subs | Bret Jefferies Oak Lawn, United States

We are currently looking for passionate Shift Leaders to join our team We are hiring for PART-TIME positions · The Shift Leader has ultimate responsibility for safeguarding the financial success of a specific location and maintaining the reputation of the company. The role has a ...
Shift Leader

1 week ago

Popeye's Louisiana Kitchen Arlington Heights, United States

Shift Leaders consistently keep our brand promises, help inspire teams and deliver great results. They understand the importance of providing and engaging environment for restaurant teams and the guest. A Shift Leader helps the shift run smoothly by taking care of their restauran ...
Shift Leader

5 days ago

Dunkin Donuts Bloomingdale, United States

**Summary**: · Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute · operational Brand standards and deliver a great and friendly guest experience. They set goals, · provide job assignments, and motivate others, celebrating successe ...
Shift Leader

1 week ago

Dave's Hot Chicken 1178 Algonquin IL Algonquin, United States

**Summary**: · The Shift Leader is responsible and accountable for all Restaurant activities while on duty. The Shift Leader will work with the · Restaurant Management Team to ensure all activities are consistent with and supportive of the Restaurant's business plan. They will en ...
Shift Leader

1 week ago

Chick-fil-A | Joliet, IL Joliet, United States

At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be a ...
Shift Leader

5 days ago

Wingstop Melrose Park, United States

Wingstop Winston Plaza - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for those with ...
Shift Leader

4 days ago

Portillo Melrose Park, United States

** Shift Leader - $16/hr.** · **Job Category****:** Team Member **Requisition Number****:** SHIFT002058 Showing 1 location **Job Details** · **Description** · **Shift Leaders** to join our team You will be responsible for assisting with the operation of the restaurant by direc ...
Shift Leader

5 days ago

Potbelly Sandwich Shop Melrose Park, United States

Potbelly Sandwich Shop - 112 North Avenue [Restaurant Shift Supervisor] As a Shift Leader at Potbelly Sandwich Shop, you'll: Lead a shift by managing and developing associates; Execute outstanding product quality and customer service, build sales, and control costs for each shift ...
Shift leader

2 weeks ago

Neptune Enterprises Matteson, IL, United States Freelance

**Shift Leader / Foreman (m/f/d) with Romanian language skills** · Location: Matteson, IL · Employment type(s): Full-time · **Purpose and objective of the position** · We, the SW Zeitpersonal team, are an experienced, 100% family-owned company in the field of temporary staffing f ...
Shift Leader

1 week ago

Papa John's Pizza Forest Park, United States

THIS IS A FRANCHISE POSITION Shift Leader THIS IS A FRANCHISE POSITION - Description:Exciting things are happening at Papa Johnsand our career experience just keeps getting Better Papa Johns Shift Leaders are motivated individuals with excellen Shift Leader, Shift Lead, Leader, C ...
Shift Leader

1 week ago

Papa John's Pizza Forest Park, United States

THIS IS A FRANCHISE POSITIONTHIS IS A FRANCHISE POSITION - Description:Exciting things are happening at Papa Johnsand our career experience just keeps getting Better Papa Johns Shift Leaders are motivated individuals with excellent interpersona Shift Leader, Shift Lead, Leader, C ...
Shift Leader

1 week ago

Papa John's Forest Park, United States

Shift Leader · THIS IS A FRANCHISE POSITION · Description: · Exciting things are happening at Papa John' our career experience just keeps getting "Better" Papa John's Shift Leaders are motivated individuals with excellent interpersonal skills and the ability to build a team that ...
Shift Leader

2 weeks ago

Wingstop Northlake, United States

Wingstop - 6 North Avenue #200 - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for tho ...
Shift Leader

5 days ago

Wingstop Forest Park, United States

Wingstop Harlem Avenue - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for those with ...
Shift Leader

5 days ago

Portillo Forest Park, United States

** Shift Leader - $16/hr.** · **Job Category****:** Team Member **Requisition Number****:** SHIFT01573 Showing 1 location **Job Details** · **Description** · **Shift Leaders** to join our team You will be responsible for assisting with the operation of the restaurant by direct ...
Shift Leader

1 week ago

Papa John's Forest Park, United States

THIS IS A FRANCHISE POSITION · Description: · Exciting things are happening at Papa John' our career experience just keeps getting "Better" Papa John's Shift Leaders are motivated individuals with excellent interpersonal skills and the ability to build a team that works together, ...
Shift Leader

6 days ago

Papa John's - ATS Masters Forest Park, United States

Job Description · Job Description Shift Leader · THIS IS A FRANCHISE POSITIONDescription: · Exciting things are happening at Papa John' our career experience just keeps getting "Better" Papa John's Shift Leaders are motivated individuals with excellent interpersonal skills and t ...