Account Manager - Youngstown

Only for registered members Youngstown, United States

6 days ago

Default job background
Full time

Job summary

This position is primarily focused on existing customer engagement. As a Account Manager you should work to satisfy customers needs and requests respond to their queries in a timely manner and aspire to deliver positive customer experience You should have excellent communication and negotiation skills and be customer service oriented This position is vital for ensuring customer satisfaction and loyalty Ultimately you should be able to grow our business by building successful long-term client relationships

Responsibilities

  • Engage with all customer accounts in the assigned territory to Manage/Maintain the existing customer base Identify upselling/cross selling opportunities Post sales support Resolve issues/conflicts and provide solutions to customers in a timely manner O Identify customer hurdles and work to mitigate them Be the voice of the customer Responsible for selling new X-Ray service contracts Work with the Service management team to maintain Service contract renewals Focus on maintaining growth Medical Supplies sales within the assigned territory Sell Ultrasound equipment parts probes Coordinates to utilize service team members manufacturer team members sales executive advance opportunities or address cuustomer needs Prepares weekly reports on sales calls territorial market trends competitive activity special reports required by management Implement company plans policies in the management of territory by maintaining compliance with corporate policies philosophies Maintains current account records utilizing CRM updating saels contact information Track all cuustomer engagements CRM Demonstrates promotes behaviors consistent with Companys Vision Mission Values interactions cuustomers coworkers suppliers Complies all company polcies procedures safety standards Perform other duties as assigned

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