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Service Coordinator - Sierra Vista, United States - Berg Enterprises Inc
Description
Job Description Job Description Service Coordinator | Job DescriptionBergs Heating and Air Conditioning is seeking a detail-oriented Service Coordinator to join our team If you thrive in a fast-paced environment, excel at multitasking, and have a proven track record in administrative roles, we want to hear from youThe Role.
Working closely with our Commercial Service Manager your primary responsibilities will include:
Provide top-notch customer service via email, phone, and text.
Efficiently schedule technicians and manage invoices and MSAs.
Maintain an up-to-date and accurate customer database through Salesforce.
Ensure clear communication with department managers, employees, and customers.
Handle occasional assigned administrative duties.
Geography.
This position will be in Sierra Vista, with a remote/hybrid option.
The Skill Set.2+ years of administrative experience1+ year of scheduling or dispatching experienceAdvance customer service and communication skills (written and verbal)High attention to detail with the ability to complete tasks and follow throughStrong prioritization and organizational skillsSuccess in working efficiently in a fast pace environmentGeographical knowledge of service areaThe Perks.
Health InsuranceDentalVisionHSASimple IRA and Company MatchingLife InsuranceVacation and Sick PayUncapped Incentive Compensation Structure (bonus plan)#J-18808-Ljbffr