- Ensure that the clinical integrity of client programs and services are maintained.
- Ensure timely, clinically appropriate intakes.
- Ensure clinically appropriate utilization. This includes oversight and management of movement between and out of group living environments across contracts.
- Ensure development and implementation of treatment plans for clients and coordinate referrals.
- Develop and implement philosophy of service delivery for residential services.
- Organize staff and staffing functions to provide appropriate and efficient client contact, services, and satisfaction.
- Ensure adequate implementation of agency and program specific policies and procedures.
- Act as a liaison between related state agencies, community providers, families and guardians, as well as Advocates administration and programs.
- Assist in the writing of rollover contracts and assist in the writing of new proposals and initiatives.
- Identify and assist with program development and strategies.
- Provides fiscal responsibility including budget development and fiscal management to ensure that the behavioral health services meet expectations.
- Ensure that performance evaluations are conducted.
- Ensure that all records are maintained and reports are submitted in accordance with standards established by Advocates and applicable licensing and quality assurance regulations.
- Ensure that staff receives appropriate certifications and trainings to perform duties adequately.
- Maintain constructive and productive internal and external communications with staff, managers, providers, vendors, and funding sources.
- Provide on-call backup to staff and direct care services as needed.
- Participate in division management teams.
- Massachusetts independent practice licensure in Social Work, Psychology, or Mental Health Counseling, and 8 years related supervisory experience.
- Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
- Exemplary customer-service skills and focus.
- High level of communication and interpersonal skills necessary to lead and motivate teams.
- Ability to function in a team atmosphere.
- Computer and data management competence. Experience with an Electronic Health Record and with excel or other databases.
- Ability to communicate effectively verbally and in writing. Ability to read and speak English with fluency.
- Must be able to perform each essential duty satisfactorily.
- Working knowledge of applicable regulations (DMH, DDS, BSAS, DCF, DPH, MAP).
- Ability to use good judgment.
- Must have sensitivity to the needs of the population.
- Ability to execute a variety of decision-making models.
- Must hold a valid drivers license. Must have access to an operational and insured vehicle and be willing to use it to transport clients.
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Director of Behavioral Health Residential Services - Framingham, United States - Advocates
Description
Overview:
The Director of Behavioral Health Residential Services is responsible for the clinical operations of services. This includes supervising all senior clinical staff, managing and directing intakes and directing the divisions clinical philosophy in collaboration with the Vice President of Behavioral Health Residential Services and the Director of Clinical Risk Management.
Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.
Are you ready to make a difference?
Minimum Education Required:Master's Degree
Responsibilities:
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Why Should I Consider a Career in Human Services?
Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening. We exercise independent judgement and contribute to the overall success and benefit of the Team.
Is Human Services a Fit for Me?
Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first.
