Consultant III - Overland Park, United States - WellSky

Description

WellSky is seeking a Consultant to join our team. The Consultant will be responsible for leading the implementation of our software solutions for clients, ensuring successful deployment, customization, and adoption of the product. You will analyze the client's current state and determine how our software can be leveraged to meet their unique needs. This role requires an understanding of technical functionalities, project management skills, and the ability to collaborate effectively with clients and internal teams to deliver high-quality implementations on time and within budget.

A day in the life

You will be responsible for the following:

• Partner with project managers, in the planning and execution of implementation tasks through the life cycle of the project ensuring alignment with client objectives.
• Lead requirements gathering sessions, including analysis of current software workflows, designs and mapping processes to ensure timely delivery.
• Lead executive client meetings by using valuable insights on business workflows to determine recommendations for leveraging the software capabilities based on their objectives and challenges to create efficencies. Ensure implementation tasks address gaps.
• Serve as an advisor for clients, offering advanced consultation on software customization and configuration, leveraging sophisticated features to optimize user experience
• Deliver advanced training sessions for designated client members on intricate software functionalities, tailoring the approach to accomodate diverse user needs thus maximizing the software to the client's usability.
• Independently resolves the majority of software configuration issues .
• Provide mentorship to other consultants on the team by supporting escalations, as well as, train new hires

Do you have what it takes?

Required Qualifications:

• Bachelor's degree in a related field
• 4-6 years related work experience
• Excellent troubleshooting, listening, problem-solving, organizational, prioritization, and documentation skills
• Strong desire to work in a close team/collaborative setting as well as independently
• Solid ability to manage projects/ tasks that are delivered on time and meet expectations
• Experience with Salesforce, JIRA, MS Office (Visio)
• Ability to travel 50%

Do you stand above the rest?

Preferred Qualifications:

• Experience working with state government agencies
• Experience with human services programs
• Experience with EDI (Electronic Data Interchange)
• Knowledgeable of the technical requirements and processes involved in software development and implementation
• Background in vocational rehabilitation

#LI-GG1

#LI-WHQ

Additional job expectations applicable to this position include:

• Willingness to work additional or irregular hours as needed
• Working in accordance with corporate and organizational security policies and procedures
• Performing other responsibilities as assigned

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical, dental, and vision benefits
• Mental health benefits through TelaDoc
• Prescription drug coverage
• Generous paid time off, plus 13 paid holidays
• Paid parental leave
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year