Assistant Store Manager - Chicago, United States - LVMH

Description

Poste

BVLGARI, a renowned Italian designer known for its luxury jewels and watches, is searching for an Assistant Store Manager for its boutique at Chicago. The chosen individual will collaborate closely with the Store Director while having a reporting relationship with the East Coast Regional Director.

Role

The Assistant Store Manager is pivotal in promoting the boutique's growth and brand image within the local market. They ensure optimal operational and merchandising standards, motivate the sales team, and are seen as the brand's representative in the Store Director's absence.

Profil

Your profile

• Minimum of 5 years in a comparable role, ideally in the luxury retail sector. Experience in High Jewelry and Watches sales is advantageous.
• Demonstrated strategic agility and an aptitude for leading and inspiring teams.
• A proven record of achieving exceptional business results.
• Ability to strategize, make rapid decisions, and implement practical business actions.
• Managerial solid background with a focus on nurturing and empowering diverse teams.
• In-depth understanding of the local retail market, with skills in client development and establishing industry relationships.
• Proficiency in merchandising techniques.
• Familiarity with retail software like (Beanstore, Salesforce, and SAP).
• Flexibility to work evenings, weekends, and holidays when necessary.

Sales Development and Growth:

• Lead the crafting and implementation of strategies to attain sales targets.
• Identify and cultivate High Net Worth Individual (HNWI) sales and track related metrics.
• Monitor sales team KPIs, providing strategic interventions to achieve across-the-board targets.
• Enhance sales techniques and actively lead on the sales floor through guidance, client engagement, and events.
• Stay updated with industry trends and the competition to seize sales opportunities.
• Uphold Visual Merchandising (VM) based on brand vision and critical control points (KCPs).
• Train the sales team in leveraging CRM tools for sustained repeat business and adjust strategies based on analytical insights.

Team Leadership and Development:

• Direct, inspire, and hold the sales team accountable for achieving KPIs and enhancing client relations.
• Regularly evaluate and provide feedback to the sales team on client interactions, focusing on unique client experiences and exceptional service.
• Collaborate with HR to foster career growth and ensure the sales team is prepared for future roles.

Information additionnelle

The total compensation package for this position may also include other elements, including a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered. Our

Bulgari is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, and protected veteran or marital status.