Front Desk Guest Service Agent- 2nd Shift, Part-Time - Moline, United States - Holiday Inn Express & Suites

Description

Job Description

Holiday Inn Express

(located next to the Quad City International Airport)

is currently adding a Part-
TimeFront Desk Guest Service Agent to our team

We are looking for an individual who is able to work Second-Shift pm) Must be available to work weekends.

Hotel Address: th Ave., Moline, IL 61265

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate five hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.

Essential Duties and Responsibilities:

• Provides high-quality customer service.
• Handles guest reservations.
• Answers and transfers phone calls.
• Shuttles the guests to and from the airport.
• Handles guest check-ins and outs along with questions, complaints, etc.
• Other duties as required with the department.

Qualifications and Requirements:

• Previous hotel or relevant customer service experience desired.
• Proficient in Microsoft Excel, Word, and Outlook.
• At least 22 years of age, per auto insurance requirement.
• Ability to work a flexible schedule including nights, weekends, and holidays.

EOE/AA/Disabled Veteran