- Creating a lasting impression Greeting the customer with a smile and eye contact and offering your name Interacting genuinely and naturally with the customer Act as an ambassador to the Insider Program
- Engaging customer in verbal and non‐verbal conversation at Cashwrap and while in line (if no Cashwrap Supervisor or Line Leader)
- Reading cues and determine customer's needs
- Demonstrate high level of integrity when capturing customer information such as name, address, email (as permissible by state law) and maintain password confidentiality
- Perform cashier end of shift audits in partnership with store management
- Verify/approve/complete return process in accordance with Policy
- Ensure repairs are processed in accordance with Policy in partnership with management
- Ensure all damaged/scrap returns are labeled and ticketed in partnership with management
- Assist in training and development of Cashiers in partnership with management
- Monitor and report any equipment issues to management
- Maintaining SKU integrity
- Maintaining Cashwrap organization and cleanliness
- Suggesting multiple add‐ons and selling gift cards
- Maintaining media and cash accurately and in compliance with Policy
- Delivering product purchases to the customer appropriately Demonstrates the following Knowledge, Skills, Abilities, and Attitudes:
- Polite and friendly
- Positive attitude and energy
- Takes ownership of role
- High level of personal and professional integrity
- Highly collaborative
- Appropriate sense of urgency
- Remains balanced and focused and maintains composure under pressure
- Awareness of environment at all times (i.e., customer, other employees, suspicious behaviors)
- Comfortable with technology Willingness and ability to learn new technology‐based procedures Understanding of basic computer system operations
- Ability to handle customer concerns and answer their questions appropriately
- Ability to partner with management appropriately on customer issues
- Ability to multitask and prioritize
- Ability to adapt to each customer/ their needs and their style/ relate to their experience (ex)
-
Retail Hardware Assistant Manager
1 day ago
Capitol Ace Hardware Sacramento, United StatesThe primary responsibilities of the Assistant Manager position are to support the Store Manager to oversee the sales floor when needed, help lead a productive and efficient sales team that will maintain outstanding customer service, generate sales, merchandise product · Assistant ...
-
Woodbury Coach Men's Part Time
2 days ago
Woodbury Common Coach Men's Central Valley, United States Part timeCoach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heri ...
-
Part-time Retail Sales Associate
1 day ago
Office Depot Sacramento, United States Part time**Overview** · At Office Depot Inc., the Retail Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company ...
-
Full Time Customer Experience Manager
2 days ago
Michaels Stores, Inc. Sacramento, United States Full timeStore - SAC-GATEWAY, CA · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. ...
-
Sales Associate
4 days ago
Off Broadway Shoe Warehouse Sacramento, United StatesRequisition Number _: _24352 _ · - Store Number _: _3060 _ · - The Promenade At Natomas _ · - 3651 N Freeway Blvd _ · - Sacramento, California US _ · - Part Time _ · - 16.5 _ · **_About Rack Room Shoes _** · - Great shoes for men, women and children in comfort, dress, casual, and ...
-
Retail Solutions Advisor
1 day ago
Office Depot Sacramento, United States**Overview** · At Office Depot and Office Max, the Solutions Advisor-Key Carrier is a full-time role, providing "total solutions" to our customers encompassing Technology, Services, Furniture and Print offerings. S/he will quickly build and maintain customer relationships and bec ...
-
Assistant Manager
6 days ago
Extra Space Management, Inc Elk Grove, United StatesAs an **Assistant Store Manager**, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer **competitive wages**, a **great work/life balance**, and **career and development opportunities**. · Extra Space Storage is the **largest** s ...
-
Part Time Customer Experience Manager
2 days ago
Michaels Stores, Inc. Citrus Heights, United States Part timeStore - SAC-CITRUS HEIGHTS, CA · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer s ...
-
Department Manager
1 week ago
Individually Owned and Operated Ace Hardware Store Roseville, United StatesDepartment Manager (IN TRAINING) · About Roseville Ace Hardware 108A Harding Blvd. Roseville, CA 95678 · Independently owned and operated since 1965 Throughout the years Roseville Ace Hardware has become a household name associated with high quality products and excellent custome ...
-
Cashier
1 week ago
ABM Sacramento, United StatesPosition Summary Details · This position is responsible for cash transactions with daily and monthly parking customers. · Pay: $ 16.00 PER HR · The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, ski ...
-
Cvs Health Retail Store Associate
1 week ago
CVS Folsom, United StatesRetail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we're shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person's un ...
-
customer service lead
1 week ago
Burlington Sacramento, CA, United StatesBurlington - JobID: [Department Manager] As a Customer Service Lead at Burlington, you'll: Direct cashier coverage and customer flow at the front of lines to ensure efficient service; Assist management team in communicating promotions and company updates; Monitor and validate ret ...
-
Management Trainee Program
6 days ago
Buckle Roseville, United States**Summary** · Buckle is searching for the next leaders in retail and sales. As a Management Trainee, you will work directly with your Store Manager to develop sales, recruiting and developing leadership skills that will propel you to become a excellent Store Manager. The Manageme ...
-
Cash Vault Teller
1 week ago
Empyreal Logistics Sacramento, United StatesDescriptionWe are a growing Cash Logistics company based out of Englewood, CO. We are looking for enthusiastic, responsible, and reliable individuals to join our team. If you enjoy a fast-paced work environment and interacting with people and are looking for a company that promot ...
-
Assistant Parking Operations Manager
1 week ago
Propark Mobility Sacramento, United States* Park your career here, with Propark Mobility · Assistant Account Manager - Luxury Hotel (Parking Services) · Salary Range: $67,000 to $72,000 Commensurate with Experience. · Work Modality: On-Site · Schedule: Full-time · Location: Sacramento, CA · Ideal Experience: · * This pos ...
-
Team Member
2 days ago
West Coast Sourdough Sacramento, United StatesJob Description · Job DescriptionLooking to Hire Team Members to work in a fast paced sandwich shop. · West Coast Sourdough is opening in Midtown Sacramento and we are looking to hire · Cashiers- Sandwich makers-Shift leads - Store Managers · We are looking for dependable Cashier ...
-
On-Demand: Guest Advocate
1 week ago
Target Sacramento, United StatesStarting Hourly Rate / Salario por Hora Inicial: $16.75 USD per hour · ALL ABOUT TARGET · As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. · Working at Target means the opportunity to help all ...
-
Store Associate
1 week ago
CVS Corporation Sacramento, United States/ / Store Associate **Store Associate** · **Job ID:** BR · **Category:** Cashier · **Address:** 5039 Folsom Blvd · **Location:** Sacramento, CA · **Job Description** · Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, were shaping t ...
-
Retail Sales Associate
1 week ago
CubeSmart Sacramento, United States Full time**Retail Sales Associate (Full-Time)** · CAROUSEL_PARAGRAPH · Sacramento, California · Customer Service/Retail · 14106 · ** Share Job** · ** Job Description** · **Overview** · **At CubeSmart, our culture makes the difference. When we say its whats *inside* that counts, we ...
-
cashier
1 week ago
ABM Industries Sacramento, United StatesJob Description · Position Summary Details · This position is responsible for cash transactions with daily and monthly parking customers. · Pay: $ 16.00 PER HR · The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applic ...
Lead Cashier - Central Valley, United States - Coach
Description
Coach is a global fashion house founded in New York in 1941.Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.Role Description:
Lead Cashier The Cashier role is critical to the overall impression that a customer receives during their visit to Coach by applying the Coach Service skills at the Cashwrap.
A Cashier's ability to offer friendly, efficient service is vital to ensuring a positive customer experience.Cashiers must be able to assess the store environment, understand the needs of their customer (and any waiting customer) and match their service appropriately.
Responsible for:
Ability to be efficient without compromising customer service Ability to speak knowledgeably and with confidence about product Ability to communicate clearly to a wide variety of customers and overcome language barriers Ability to impact customer decisions Knowledge of when to be flexible and switch gears Knowledge of store policies and procedures Knowledge of and support of the "porter program" policies Additional Requirements Experience: 1- 3 years of previous cashier experience in a luxury retail service environment preferred.
Education:
High school diploma or equivalent; college degree preferred
Technical:
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets
Schedule:
Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note:
This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Coach is an equal opportunity and affirmative action employer.Our Competencies for All Employees Courage:
Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary
Creativity:
Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings
Customer Focus:
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
Dealing with Ambiguity:
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty
Drive for Results:
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results
Interpersonal Savvy:
Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably
Learning on the Fly:
Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers Strategic Agility:
Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others:
Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder
Building Effective Teams:
Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.
These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs.If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at or Visit Coach at BASE PAY RANGE $15.00 TO $22.25 HourlyClick Here - U.
S Coach Store Compensation & Benefits