Field Service Technician - Bethlehem, PA, United States - B Braun Medical

Description

With a nationwide sales team and several manufacturing locations, B. Braun Medical has become a leading full-line supplier of healthcare products and services in the U.S. The company is committed to delivering innovative products and services with unmatched quality, superior technology, and cost-effectiveness, while maintaining environmental responsibility. Through its "Sharing Expertise" initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. B. Braun employs over 4,500 people in the USA. B. Braun Medical Inc. began its operations in the USA in 1957. Initially, the company manufactured and sold disposable plastic syringes. During the 1980s and early 1990s, the company undertook several expansions and enlarged its product line of disposable medical devices. With the acquisition of McGaw, Inc. in 1997, including Central Admixture Pharmacy Services, Inc. (CAPS), B. Braun dramatically broadened its product lines and services to U.S. customers.

U.S. Facilities and Operations:

Supporting product sales are a network of nationwide marketing and manufacturing locations. Bethlehem, Pennsylvania, is home to the U.S. Corporate Headquarters along with the marketing offices of the Hospital, Outpatient Markets (OPM), Renal Therapies, Vascular Interventional, International, and OEM Divisions. Central Admixture Pharmacy Services, Inc.(CAPS) is also managed from this location. The nearby Allentown, Pennsylvania, facility manufactures Needle-free products, IV Safety Catheters, Anesthesia Systems, Introducers, Pharmacy Admixture products. Vascular products including Right Heart Catheters and Interventional Accessories are also manufactured in Allentown. The Irvine, California facility produces IV Solutions, Basic and Specialty Nutrition, Drug Delivery, and BTC products. Infusion Pump Systems are manufactured in Carrollton, Texas and IV administration and IV and Irrigation sets are produced in the Dominican Republic.

Position Summary:

Under minimal supervision, performs a wide variety of tasks associated with the initial setup and update/upgrade of B. Braun products across the U.S. and Canada.

Responsibilities: Essential Duties

• Update/upgrade device software or firmware utilizing B. Braun windows based computer applications.
• Performs functional checkouts and technical safety checks, often requiring the analysis and/or correction of malfunctions.
• Performs service calibrations and alignments of an electro-mechanical nature.
• Upgrade of hardware where sequence and methods are not repetitive and uses judgment in the assemble process.
• Utilizes a wide variety of hand and power tools. May provide technical expertise to lower level technicians.
• Close attention is paid to assembly or work instructions to ensure proper work.
• Hand tools must be properly maintained and stored. Only tools in proper operating condition and/or calibration will be utilized.
• Employees must comply with all applicable safety instructions in order to prevent injury to themselves and others.

Expertise: Knowledge & Skills

• Perform arithmetic calculations involving decimals and fractions or involving areas, volumes, speeds, pressures, temperatures.
• Requires basic computer competency and understanding of Microsoft based applications (eg MS office)
• Calibration and electronic instrument competency.
• Must be able to independently work from engineering drawing, specifications, verbal and written instructions.
• Must be able to read and write the English language.
• Thorough knowledge of ESD practices.
• Use of multimeter and basic electronic measurement devices.

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Expertise: Qualifications - Experience/Training/Education/Etc

Required:

• High school diploma or equivalent work experience or the ability to read and interpret simple drawings such as drawings of product charts or diagrams.
• 1-3 years progressively difficult electro-mechanical assembly experience or equivalent experience
• Must be able to perform basic shop mathematics and measurements - involving decimals and fractions or involving areas, volumes, speeds, pressures, temperatures.
• Required travel (by air or car) up to 100%.
• Must maintain a valid driver's license.

It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, "Healthcare Customers"). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers' clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers' required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers' requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law.

Desired: N/A.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.

Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at Equal Opportunity Employer Veterans/Disabled

Through its "Sharing Expertise" initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.

Responsibilities: Other Duties

The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons.

Physical Demands:

• The employee must occasionally lift and/or move up to 25 pounds.
• Must be able to operate small manual and power hand tools.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• Working conditions are generally clean and well lit.
• Light industrial handling may be required.
• Personal protection equipment issued as required.
• Employee may come in contact with occupational exposure to Bloodborne Pathogens (exposure to blood or other potentially infectious materials) and therefore will receive Bloodborne Pathogen training, in addition to be offered the Hepatitis B vaccination.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

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