- Supports manufacturing, distribution, and corporate projects with testing and technical configurations
- Aids in deploying technology for retail and headquarters
- Stays updated on the latest technology trends to benefit the organization
- Resolves complex incidents and communicates effectively within the department
- Contributes to long-term technology and business strategies
- Provides mentorship to junior staff members
- 5+ years' experience in a similar support role
- Proficiency in LAN networking and hardware/software troubleshooting
- Experience with application deployment and remote tools
- Strong leadership, communication, and organizational skills
- Ability to work under pressure and handle multiple priorities
- Experience in asset management software
Senior Device Support Analyst - Irmo, United States - Sleep Number
Description
Company Overview
Sleep Number is part of a culture focused on enhancing society's health through better sleep. We value both our customers and team members' wellbeing. Our team is diverse, bringing various backgrounds and skills to the table, offering opportunities for everyone.
In our 35+ years of operation, we have positively impacted over 14 million lives and are eager to do more. With 5,000+ team members across different roles, we lead in sleep innovation thanks to our dedicated team. Join us as we continue investing in our people and innovating sleep experiences.
Position Purpose
This key role involves managing Sleep Number's end-user computing environment at our Irmo, SC site. Responsibilities include handling device, application, and connectivity issues for various technology devices. Additionally, this senior position plays a crucial role in projects related to End-User Computing.
Primary Responsibilities
Position Requirements
Wellbeing
Sleep Number focuses on improving society's wellbeing through various initiatives. We prioritize our team members' and their families' wellbeing across emotional, financial, career, community, and physical health pillars, with sleep at the core.
Joining our team brings competitive pay and an extensive benefits package, including medical, dental, life insurance, a 401(k) plan, and more.
Safety
Sleep Number prioritizes safety, following CDC guidelines and laws to ensure customer and team member wellbeing.
EEO Statement
Sleep Number is committed to diversity and equal opportunities in employment, prohibiting discrimination based on various factors.
Americans with Disabilities Act (ADA)
We offer accommodations for individuals with disabilities during the application process as required by law.