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    Systems Analyst - Yorktown, Indiana, United States - eKeeper Systems, Inc.

    eKeeper Systems, Inc.
    eKeeper Systems, Inc. Yorktown, Indiana, United States

    2 days ago

    Default job background
    Permanent
    Description
    Join an Elite IT Team


    Small company attitude with big company benefits, if you are looking for a Systems Analyst position with an elite IT team that believes in unparalleled excellence, you've found it.

    We offer health insurance, paid time off, company attire, and much more.


    As our Systems Analyst, you will work with a team that prides itself on creating systems with superior availability and reliability.

    Your critical thinking skills and proactivity will help eKeeper effectively resolve any unexpected problems that arise in our clients' systems.

    If you want to expand your technical horizons with an established and quickly growing team, then this is the ideal opportunity for you

    Requirements

    Qualifications

    Five or more years of hands-on IT experience (preferred).

    Experience supporting Windows Server and applications support

    Experience supporting Cisco routers and switches

    Experience supporting NAS and/or SAN technologies

    Excellent critical thinking skills

    Ability to obtain new certifications required for vendor guidelines and keep up with current technology

    Excellent written and verbal communications skills

    Able to travel to client sites as necessary within a sixty (60) mile radius of our office in Yorktown, IN

    Self-driven and self-disciplined with a "get it done" attitude

    Ability to work well and maintain good working relationships with our customers

    Ability to adapt to changing priorities and complex IT issues with your combination of technical abilities and positive attitude

    Desire to excel in a client-service results-oriented environment

    Ability to work independently and as part of a team

    Ability to manage and complete system projects with minimal downtime.

    Strong sense of ownership for projects and tasks

    Detail-oriented

    Responsibilities

    Provide tier 2/3 support for cases and serve as an escalation point for other personnel

    Install, configure, and maintain Windows Server operating systems

    Install, configure, and maintain Active Directory, DHCP, DNS, and GPOs

    Install, configure, and maintain Microsoft Exchange and Microsoft Office 365 including hybrid environments

    Install, configure and maintain various Microsoft applications including Hyper-V, SQL Server, MDT, and WSUS

    Install, configure, and maintain various 3rd party applications

    Install, configure, and maintain Cisco and Palo Alto Firewalls, Cisco routers, and switches

    Install, configure, and maintain various WLAN devices including Cisco, Meraki, and Ubiquiti

    Install, configure, and maintain enterprise and redundant networks and systems with a security focus.

    Support and maintain various phone systems

    Support the daily functions and concerns of hundreds of users in dozens of companies across central Indiana

    Support and maintain security including 2FA solutions

    Participate in, plan, lead, and implement projects across a range of systems and technologies

    Create and maintain systems, network, project, and process documentation

    Challenge and enhance your technical proficiency and provide stimulating ideas to our team

    Provide onsite support for our clients as needed

    Participate in an on-call rotation with regular system maintenance

    Other responsibilities as assigned

    Benefits

    Benefits of Working at eKeeper Systems

    This is a full-time salaried position with the following benefits:

    Health insurance including medical, dental, and vision

    401k with company match

    Paid Time Off

    Company attire

    Community involvement opportunities

    Cell phone allowance

    Free snacks and drinks, including fresh popcorn and coffee, available when in the office

    Bonus pay for certifications up to a year after achieving them.

    Bonus pay for on-call coverage

    Hybrid work environment

    A diverse group of colleagues to work with. Check out our staff profiles on our website.

    About Us


    eKeeper Systems, Incorporated is a consulting firm located in Yorktown, Indiana that specializes in designing, building, deploying, and maintaining today's information technology systems.

    For more than 18 years, our company has provided comprehensive computer, network, and system support services to a diverse range of small, medium, and large companies throughout Indiana.

    We pride ourselves in maintaining many industry-leading certifications from the most prevalent manufacturers in the industry and we constantly strive to extend our technology experience into new areas every day.

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