Imaging Tech Representative II - Tucker, United States - Quest Diagnostics Incorporated

    Quest Diagnostics Incorporated
    Quest Diagnostics Incorporated Tucker, United States

    3 weeks ago

    Default job background

    Imaging Tech Representative II - Tucker, GA - Tuesday - Saturday 1:00AM-9:30AM

    This positionis responsible forpreparing and scanning requisitions, knowingall ofthe functions of theImaging Technician I, plus additional functions.

    • Instrument maintenance includes but is not limited to the following functions: Daily cleaning and inspection ofequipment
      • Change ancillary equipment (ink cartridge, skimmerroller, bulbs), as needed.
      • Initiate calls for vendor intervention, when needed.
      • Inventory control of supplies.
    • Scanning, performance task proficiency includes but is not limited to the following functions:
      • Accessing and navigating in theimaging software andLIS
      • Print Batch Header sheets.
      • Monitor image on the screen and take appropriateaction to ensure quality.
      • Resolve the images in the Quality Review (QR)process.
      • Box requisitions and attachments for Billing.
    • This individual will have completed the necessarytraining consistent with local business unit practices for the ImagingDepartment. Prior to promotion to this level, the Imaging Technician II must show a strong proficiency in all areas noted above.
    • The Imaging Technician II is involved in morecomplex processing including but not limited to:
      • Instrument operation and preventive maintenance
      • Scanning documentsQuality review
      • Workflowmanagement into and within Imaging
      • Specific functions will require additional dataentry skills and good written/verbal communicationskills
    • All responsibilities of the Imaging Technician IImeets or exceeds productivity and quality standards for Imaging Technician I.
    • Solves more complex problems on a routine basis.
    • Identifies problems with preparing and scanningrequisitions including missing labels on attachments, staples, paper clips, rubber bands, tape, ripped pages, adhesives, loose scripts, instrumentmaintenance, QR, etc. and is able to resolve or forward information to the Group Lead and/or Supervisor in support of timely problem resolution.
    • Demonstrates an ability to learn the job dutiesassigned to the Imaging Assistant II, and develops an understanding of how all the functions in Specimen Processing and Remote Sites working together and how they impact the quality of service to our internal and external customers.
    • Meets quality and production standards within 1month of completing training.
    • Completes all required written documentation suchthat it is understandable to others, legible, and within the assigned timeframe.
    • Reports to work on time, and follows attendanceguidelines; supports the department's performance in the event of coworker absences.
    • Learns additional functions within Imaging to allowtimely progression to the next level.
    • Adheres to all Quest Diagnostics policies andprocedures, including safety and compliance.
    • Keeps work area neat and clean; complies with 5Sworkplace standards.
    • Performs other duties as assigned.


    Required WorkExperience:


    Preferred Work Experience:

    • Prefer at least 1-year experience in a productionsetting.
    • Must have familiarity with personal computers,basicWindows-basedsoftware, and good typing skills.
    • Prefer familiarity with mainframe computer operatingsystem.

    Physical and Mental Requirements:

    • Works in a biohazard environment, in compliance withall applicable safety requirements.
    • Able to sit, stand or walk for long periods,
    • Able tolift upto 50lbs.
    • Maneuver large carts and/or racks with documents.


    • Understanding of requisition types
    • Requisition handling and delivery
    • Understanding of compliance regulations related toPHI


    • Basic computer skills
    • Good organizational skills
    • Fine motor skills
    • Flexibility and a willingness to adapt to change andpursuit of continuousimprovement
    • Commitment to fulfilling internal and externalcustomer requirements in the course of carrying out routine positionresponsibilities
    • Willingness to actively contribute to a team-basedworkingenvironment
    • Ability and willingness to support the goals of thedepartmentwith regard tostaffing needs on weekends, holidays, on-call, and overtime.
    • Tasks and responsibilities must be performed with confidence, accuracy, and in a timely manner.
    • Performance task proficiency includes but is not limited to the following manual functions:sorting,pickup, and delivery of requisitions to Imaging billing, preparing requisitions.
    • Handles multiple tasks simultaneously and works in aproduction environment.
    • Communicates effectively with all levels of staffboth verbally and written.
    • Maintains composure while working under pressure.
    • Reflects good judgment at all timeswhen determiningwhat action to take in resolving problems.
    • Adheres to Quest Diagnostics' Core Values, safety,compliance and work process policies and procedures.
    • Demonstrates strong interpersonal skills that fostera positive working environment.
    • Demonstrates work assignment flexibility and abilityto adapt to change.

    High School Diploma or Equivalent


    While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.