Dispensary Patient Consultant - Wilmington, United States - Jushi Holdings Inc.

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    Dispensary Patient Consultant (Part- Time)

    We founded and built an entire company on two small words that have massive implications.

    In our industry, people are about the transaction – get in, buy something, leave. They care about the bottom line. Not us, we believe in helping, in serving, in questioning, in being deliberate, intentional, fully focused on our customers.

    THE OPPORTUNITY

    The Dispensary Patient Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results.

    The Dispensary Patient Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Dispensary Patient Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
    Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
    Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
    Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
    Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
    Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
    Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
    Operate cash register, computer-based POS system, and cash drawer
    Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
    All other job duties as assigned
    EDUCATION & EXPERIENCE
    High School diploma or General Education Development (GED) required
    Associate or Bachelor's degree in any field preferred
    Minimum of

    2 years' experience with customer service in retail.
    Excellent computer, mathematical, language and reasoning skills
    Excellent multi-tasking skills over the phone and in-person
    Occasionally requires local travel, as needed

    PHYSICAL REQUIREMENTS
    Constantly perform desk-based computer tasks
    Frequently sitting
    Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
    Occasionally Twist/bend/stoop/squat, kneel/crawl

    OTHER DUTIES

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities, and activities may change at any time with or without notice
    Beyond/Hellois an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

    We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability.
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